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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

GROUP BUY - Inovativ Voyager

Got a shipping notice for my Robocups, but no cart to be found. How long is this week exactly?
 
I got shipping notices for most (not all) of my accessories, but not the cart itself.
 
There was a power outage in the warehouse in NJ on Thurs/Fri that delayed some of the shipping a business day or two. On track to finish shipping out the rest of the orders on Monday and Tues of next week.
 
Hey guys, just wanted to share that I got a tracking # from Adorama today for my cart. Some of the accessories have already shipped out and some are still being processed. Looks like everything's rolling out!
 
Fucking Adorama, I swear to fucking god. Some of my accessories have shown up, mispacked and damaged. So frustrated right now. No effort whatsoever was made to properly pack them, and the baby pin was poking out both ends of its cardboard box.
 
David Parrott said:
Fucking Adorama, I swear to fucking god. Some of my accessories have shown up, mispacked and damaged. So frustrated right now. No effort whatsoever was made to properly pack them, and the baby pin was poking out both ends of its cardboard box.
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On top of that, they seem to be overcharging for shipping. They somehow charged $70 to ship 2 robocups from NYC to DC.
 
Literally had to track down the UPS guy on “follow my delivery” yesterday in order to get my cart in time to go out of town for a gig. First day with the new Voyaver!!

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Got my Adorama shipping notice. It looks like we'll be receiving ours on Monday.
 
Hey guys, figured I'd throw this out there:

How are you all transporting all the accessories/AKS between sets? (Masts, trough, baby pin mounts, camera mounts, etc.)

Typically I just throw them loose in the car, but wondering if anyone's come up with anything better to keep everything together / somewhat protected.
 
Got some more of my accessories today. I ordered two baby pin adapter posts for two masts. The first baby pin adapter post arrived over a month ago, the second today. The one that arrived today, the post is literally twice as heavy as the other one I got. I’d guess it’s made of steel instead of aluminum. Why?? The mast itself is certainly not steel, so why would the post that goes inside need to be steel? And why the change from the first one I got which is I guess aluminum? Also, the finish on the clamp portion that fits on the mast has a shinier finish on the outside (as opposed to matte on the first) and a far less polished finish inside which I’m concerned will scrape the finish on the adapter post pretty bad. So strange, it’s like they switched to steel pipe and worse quality machining on the clamp for this more recent post. I ordered literally two of the same thing, so theoretically they should be identical, very odd. The steel version of the adapter pole is heavy AF compared to all the other stuff which is aluminum. So yeah just a heads up, if you ordered a baby pin adapter pole for a mast, and it feels way heavier than the mast it fits into, you might have gotten a steel one.
 
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Ian Cresswell said:
Got some more of my accessories today. I ordered two baby pin adapter posts for two masts. The first baby pin adapter post arrived over a month ago, the second today. The one that arrived today, the post is literally twice as heavy as the other one I got. I’d guess it’s made of steel instead of aluminum. Why?? The mast itself is certainly not steel, so why would the post that goes inside need to be steel? And why the change from the first one I got which is I guess aluminum? Also, the finish on the clamp portion that fits on the mast has a shinier finish on the outside (as opposed to matte on the first) and a far less polished finish inside which I’m concerned will scrape the finish on the adapter post pretty bad. So strange, it’s like they switched to steel pipe and worse quality machining on the clamp for this more recent post. I ordered literally two of the same thing, so theoretically they should be identical, very odd. The steel version of the adapter pole is heavy AF compared to all the other stuff which is aluminum. So yeah just a heads up, if you ordered a baby pin adapter pole for a mast, and it feels way heavier than the mast it fits into, you might have gotten a steel one.
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I got the baby pin adaptor for my mast as well, and was very surprised at how heavy it was when I first picked it up. Though I didn't have another one to compare it against. Kind of concerning because I would like to fly with the whole package, so lighter would be better obviously...
 
Did some more comparison. The 2nd baby pin adapter pole I got is actually literally 3x heavier than the first one I got. And the machining/finish on the clamp portion is definitely not as smooth. I will more than likely be asking Inovativ to send me a replacement lighter version pole with the original matte style smooth finish clamp. In the following photo the pole labeled "1" is the first one I received, the lighter one I'm assuming is aluminum. The photos labeled "2" are the second one I got, way heavier and I guess steel, also with worse finish on the inside of the clamp. I'm confused as to why Inovativ would send out steel accessory pipes to be part of a cart product that is otherwise based entirely around lightweight machined aluminum parts?

BabyPins.jpg
 
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Ian Cresswell said:
Did some more comparison. The 2nd baby pin adapter pole I got is actually literally 3x heavier than the first one I got. And the machining/finish on the clamp portion is definitely not as smooth. I will more than likely be asking Inovativ to send me a replacement lighter version pole with the original matte style smooth finish clamp. In the following photo the pole labeled "1" is the first one I received, the lighter one I'm assuming is aluminum. The photos labeled "2" are the second one I got, way heavier and I guess steel, also with worse finish on the inside of the clamp. I'm confused as to why Inovativ would send out steel accessory pipes to be part of a cart product that is otherwise based entirely around lightweight machined aluminum parts?

BabyPins.jpg
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Hey Ian,

I'm looking into this. In the meantime, it's going to be a lot faster resolution to follow the instructions in the payment email and email groupbuy@adorama.com and cc me when you have an issue. I can appreciate you wanting to discuss this in the thread but let me figure out what's going on here and I'll update the thread with a resolution.

TW
 
Hey Travis, I also received my Mast Riser and I seem to have a steel version as well. Fully functional but extremely heavy ii's 12+ pounds! Please keep us posted on your findings.
 
UPDATE:

Hey friends, we're looking into a few things here. Just want to let you know that several of the key Inovativ team members are on summer break this week but we have collected the customer data and are workin' on it, thanks to all for your patience and positivity. Really appreciate it!

Couldn't do the GBs without you all, thanks!

TW
 
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