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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

GROUP BUY: Cinegears Wireless Follow Focus Christmas Special!

Regarding tracking numbers, I'm sure Stephen is saying to himself, "What's better use of my time, copying tracking numbers or actually performing the steps necessary to ship orders." He may not understand how fanatical some of us are about tracking numbers. I have no big problem with this.
 
Jim_Ritscher said:
Regarding tracking numbers, I'm sure Stephen is saying to himself, "What's better use of my time, copying tracking numbers or actually performing the steps necessary to ship orders." He may not understand how fanatical some of us are about tracking numbers. I have no big problem with this.
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I wish some others thought like you Jim. hehe
 
Ken Butti said:
Got tracking number after 3 days.
Mine has hit Sydney customs and am waiting local delivery.
Arg can't wait to get it. Thanks Chris
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My pleasure Ken! Put it to good use when it arrives. :-)
 
I got a notification the package arrived as well - Have to pay some customs since it wasnt delivered from UK but its here. Tomorrow it shall be home.
 
I used my Cinegear Remote on a shoot last week for four days and it performed perfect…..Couldn't be more pleased. Once you understand how to link it and calibrate lenses it's a snap. Great value, thanks Steven for the phone help getting started.
 
steve green said:
I used my Cinegear Remote on a shoot last week for four days and it performed perfect…..Couldn't be more pleased. Once you understand how to link it and calibrate lenses it's a snap. Great value, thanks Steven for the phone help getting started.
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Glad you're happy.

For those of you just receiving your units, to pair the motor with the controller, hold down the code button on the motor for 2-3 seconds, of memory serves me correctly it starts to flash, then hold the set and code buttons on the controller. Done. ��
 
Kirby Hamilton said:
Mine arrived today. Missing additional cables and battery plate.
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Steven said that some accessories will be shipped separately. If it doesn't arrive soon in a second shipment, then contact them, or you can just ping them now making sure they are aware. :-)
 
Joshua Hoareau said:
Just wondering if there is a way to get a tracking number as I'm going interstate very soon and will need to arrange somebody to pick up the item if I'm not available.
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Not sure how much help I can be as I'm in the US but my experience was that I didn't get a tracking number until the day before via text, surprisingly.. At some point I signed up for text alerts with DHL.
 
Some of you guys I guess are receiving tracking numbers while others aren't. I know sometimes it's hard when we don't get those numbers, but you will get the product. They have a lot going on, and they are trying to get orders out as quickly as possible, so tracking numbers may just be an afterthought at this point.
 
Chris I must say that it is (not sure which adjective to insert here but the result of which is annoying) in which parts of info you seemed to be interested in
Chris McKechnie said:
Steven said that some accessories will be shipped separately...
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and not, not being the most important part PEOPLE GETTING THIER KIT. It's not a matter of

Chris McKechnie said:
I am not in charge of shipping nor do I work for Cinegears...
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Or if Cinegears is a reputable company or not, or
Chris McKechnie said:
Patience guys.
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There's a difference btw being anxious for the kit and people simply wanting info so they make other provisions to receive their package if need be especially during the holiday season.

Perhaps it's just me, but as the organizer of this GB I would feel at least a little obligated to "ask Steven" for any info on shipping that he could give, how he's rolling out shipping or when you may receive tracking info, or if he even knows.

I received my kit already, I wasn't in any particular rush so it wasn't a real biggie for me personally, evidently that wasn't the case for others.
 
Jamon Lewis said:
Chris I must say that it is (not sure which adjective to insert here but the result of which is annoying) in which parts of info you seemed to be interested in and not, not being the most important part PEOPLE GETTING THIER KIT. It's not a matter of



Or if Cinegears is a reputable company or not, or

There's a difference btw being anxious for the kit and people simply wanting info so they make other provisions to receive their package if need be especially during the holiday season.

Perhaps it's just me, but as the organizer of this GB I would feel at least a little obligated to "ask Steven" for any info on shipping that he could give, how he's rolling out shipping or when you may receive tracking info, or if he even knows.

I received my kit already, I wasn't in any particular rush so it wasn't a real biggie for me personally, evidently that wasn't the case for others.
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I have, and on numerous occasions. I have tried to keep this group buy as successful as possible in terms of offering a great product for an unbeatable price, but more importantly, keeping you guys happy with the end product that is delivered. Some people have received theirs while others haven't. I wish they could have all gone out in one fell swoop, but that's not possible since the orders are still coming in from people.

With regards to Steven, he's not directly in charge of the shipping, as shipments are going out from multiple locations, so that's why some are getting tracking numbers and others aren't. He's doing what he can. I know it's frustrating to not know when it's coming...I totally understand as I would be in the same boat if I was you. Just hang in there if you can (speaking to those of you who are frustrated). It's worth the wait and anxiety. hehe
 
I finally received my one today after the customs issues, but hot had a single reply from Steven or Diytools in regard to the customs issue, and its been 5 days.
Communication could definitely be better in my opinion.

Andrew.
 
I have received 3 of the 4 I ordered (labeled 1/3, 2/3, 3/3). Not a peep about when the 4th will ship. Hopefully soon!
 
Andrew Usher said:
I finally received my one today after the customs issues, but hot had a single reply from Steven or Diytools in regard to the customs issue, and its been 5 days.
Communication could definitely be better in my opinion.

Andrew.
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C'mon they are busy for the shipping before xmas. Each time i asked something, i have a feedback. Stop to be like this, we have a really good deal so don't be rude with them they will reply.
 
alexandre Chailan said:
C'mon they are busy for the shipping before xmas. Each time i asked something, i have a feedback. Stop to be like this, we have a really good deal so don't be rude with them they will reply.
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Everyone is busy, myself included, just courtesy to reply or even have an automated system acknowledging receipt of emails. Super glad you got feedback, some of us didn't, and FYI i wasn't rude, was exceptionally polite in my email.
 
Mine just shipped it seems. I wasn't aware that they were shipping from China.

Anyone have a good guess as to how long they take to arrive in the US? I've purchase items on Ebay from China and some take a week while others take several weeks.

Very excited to play with this. :)
 
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