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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

GROUP BUY: Cinegears Wireless Follow Focus Christmas Special!

anybody here from reduser solves something effectively with CHINA? i am in europe (so my region is > CHINA) and their support is REAL pain in **... they dont respond to 5/5 emails. they dont pick up the phone calls, when i reach them by phone they promise to respond in 24h never happened. i have stucked RMA on customs and they emailed me once that i should take back and send it again... DHL is desperate same as me...
 
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Zakaree Sandberg said:
isnt this the same thing, just cheaper

http://www.ebay.com/itm/CAME-TV-Wir...135175?hash=item51db739187:g:OO8AAOSwwbdWQBV5
Click to expand...

CINE GEARS Wireless Follow Focus is Patent Pending Products

Came Tv Products and Cinegears products are not the same thing.
I wish this community should respect the original design and copy right.
CAME-TV: (XIAMEN CAME Photographic Equipment Co.,Ltd) put stickers over SFAIMO(Cinegears) equipment call it their own new product,Tom Antos made review of it bu put sticker on SFAIMO Wireless Follow Focus. CAME-TV also illegally cloned Cinegears equipment and start selling them.

Cinegears Wireless Follow Focus products are patent products, Cinegears ( SFAIMO )has been developing wireless follow focus equipment,including finger wheel, multi axis, high torque motor... since year 2013. SFAIMO: (Guangzhou SunFieldAimo Electron Technology Co., Ltd.) and Cine gears Inc. are filing lawsuit against Came-TV on cloning the equipment.

Came TV left another big shame to the film equipment development history.
Came TV is currently facing illegal copying Cinegears product on both the looks and the functions.

[h=6]CINE GEARS Wireless Follow Focus Patent Pending Number:[/h][h=6]1: 201530542401.5[/h][h=6]2: 201530542403.4[/h][h=6]3: 201530542421.2[/h]
 
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https://youtu.be/uCSSuBoz-xc



The Came TV tried to make their follow focus looks and functions exactly the same as Cinegears follow focus which mislead clients.


When Came TV cloned Cinegears wireless follow focus controller and motor, they clone different version of wireless follow focus controller and motor. The controllers were from an older generation while the motor is the newer generation. This causes a lot of capability issues as well as limitation. There are functions for the motor that the controller doesn’t have the ability to access. At low speed, the speed control in the controller hit the limitation which caused the motor to become “steppy.

 
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The Came TV tried to make their follow focus looks and functions exactly the same as Cinegears follow focus which mislead clients.
When Came TV cloned Cinegears wireless follow focus controller and motor, they clone different version of wireless follow focus controller and motor. The controllers were from an older generation while the motor is the newer generation. This causes a lot of capability issues as well as limitation. There are functions for the motor that the controller doesn’t have the ability to access. At low speed, the speed control in the controller hit the limitation which caused the motor to become “steppy.”
Click to expand...

Sounds like it behaves EXACTLY like your units.
 
Prepelita Alexandru said:
Hello.my cinegears bought from this special group sale has a problem. Anyone familiar with this?I made a YouTube movie so it is simple for everyone to see it .

https://youtu.be/O2-wAOuWmI0
Click to expand...

Hi Prepelita,

Have you checked this video out? I think your motor gears are too tight, hence the squeaking sound.


Let me know if this helps. Alternatively, you can send a RMA to Cinegears via our website and they can fix it for you as well.
 
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hello group buyers, i already deleted one time my negative experience with cinegears on reduser after phone call from cinegears (which never happened so far and later again. they never reply to phone calls or to emails)... they owe me more than 4000USD and does not communicate at all. i am in the process of managing lawyer representative and go into the suit directed to DIYFILMTOOLS / CINEGEARS.

1) they blocked me 2000USD hold as deposit (for replacement unit) in summer 2015 and did not returned since than, tens or almost hundreds of emails with not more than 5 replies they will inspect and refund in a week
2) i got confiscated my cinegears second unit in november 2015 on china customs border since there is no official cinegears in china or what (2000USD cca again)

i got as well by mistake one time forwarded email from cinegears adressed from germany about possible lawer suit from germany user as well with same case as me... is there more users from EU who try to get refund from cinegears?
please contact me at klimpar@vonkuttenberg.com or +420777174155 about possible teamwork /coaction.

seems that only way how they respond is contacting James Kuo who seems to be the only person who make them react.
 
Martin von Kuttenberg said:
hello group buyers, i already deleted one time my negative experience with cinegears on reduser after phone call from cinegears (which never happened so far and later again. they never reply to phone calls or to emails)... they owe me more than 4000USD and does not communicate at all. i am in the process of managing lawyer representative and go into the suit directed to DIYFILMTOOLS / CINEGEARS.

1) they blocked me 2000USD hold as deposit (for replacement unit) in summer 2015 and did not returned since than, tens or almost hundreds of emails with not more than 5 replies they will inspect and refund in a week
2) i got confiscated my cinegears second unit in november 2015 on china customs border since there is no official cinegears in china or what (2000USD cca again)

i got as well by mistake one time forwarded email from cinegears adressed from germany about possible lawer suit from germany user as well with same case as me... is there more users from EU who try to get refund from cinegears?
please contact me at klimpar@vonkuttenberg.com or +420777174155 about possible teamwork /coaction.

seems that only way how they respond is contacting James Kuo who seems to be the only person who make them react.
Click to expand...

Sorry you're having issues Martin. I have forwarded directly to Steven so hopefully your issue can get resolved ASAP.
 
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