Why the worry? Has RED ever given you any reason to believe we leave our customers behind? Will the RED ONE stop working when we release EPIC? We have given the RED ONE owners three choices. Upgrade to EPIC and trade in your RED ONE for FULL credit. Upgrade your sensor as we go along. Or do nothing and shoot your camera that is the same as those being used to shoot feature films. I'm not exactly sure what everyone is worried about. I know of no other company that has EVER cared about their customers previous purchases. Maybe you can help me here.
Jim
Hi Jim,
Quick question. How long is this upgrade path open for? Lets say for example, for the next 5 years I cannot afford an upgrade to Epic and keep using the Red One. Are you still saying after that time I can still trade my Red in for full credit, or are you saying at Epic launch I have to make my mind up then?
Thanks
Karl