I've noticed a problem with our Red One camera. The 720P playback and all of the QT Proxy files are fuzzy (from the lowest res up to the highest). I can frame up an image, and in the viewfinder and all the monitors it looks sharp and crisp. The image looks magnificent even when I'm recording, but upon playback the image is noticeably fuzzier. I was hoping that this was just a playback issue, but after looking at all of the proxy files, I noticed the same problem. This is not a lens issue and I've tested most the formats ranging from 2K 2:1 to 4k 2:1. I've also used an array of both 35mm format lenses and 16mm format lenses ranging from Zeiss to the Red lenses.
Please help... Not sure if I need to send the camera back to Red or not.
Please help... Not sure if I need to send the camera back to Red or not.