Friendly Dragon Owner Reminder to make sure you are on the newest release build

[John Marchant]

Mailed ya Björn - Jochen, fire me an email too if you're stuck.

 

[Jochen Schmidt-Hambrock]

You are very kind. Thank you!

 

[Stephen Williams]

Somebody at RED please, Help. I when I go to download and log in it says "locked"...

guessing I'm not registered as dragon user as I can still login to epic firmware download.

I had the same Problem a couple of weeks ago, I complained to my rep who told me I did not yet have a dragon.....It did get sorted out a few hours later.

 

[Ivan McCullough]

Tried downloading the latest build - but I am still locked out of the Dragon firmware.
Don't know the secret handshake - Dragon got delivered 2 weeks ago.

Jochen

How is this possible?

Red are aware that people rent their cameras, why lock out firmware to anyone?

Would love to know the logic behind this as I am looking at renting a CF Dragon for a shoot in the coming weeks and was not aware I would have to make my crew aware of what I perceive as paranoid idiocy.

 

[Diego Querzoli]

How is this possible?

Red are aware that people rent their cameras, why lock out firmware to anyone?

Would love to know the logic behind this as I am looking at renting a CF Dragon for a shoot in the coming weeks and was not aware I would have to make my crew aware of what I perceive as paranoid idiocy.

You can create a username and password for your renters which would allow them to log in to download firmwares only... could be a general name and password and you could add that to your card/site/rental sheet.

I do not allow random people to perform upgrades on my cameras, but its my decision.

 

[Gunleik Groven]

How is this possible?

Red are aware that people rent their cameras, why lock out firmware to anyone?

Would love to know the logic behind this as I am looking at renting a CF Dragon for a shoot in the coming weeks and was not aware I would have to make my crew aware of what I perceive as paranoid idiocy.

Actually... If I was the "image-delivered" responsible for a show/film, and had done the tests and pinned down the workflow... If someone DLed a new and untested firmware to a cam randomly, without the knowledge that it would work downstreams (like now, the new OLPF thingy just works in RCX, while the old works in da Vinci), I would be rather reluctant to approve of rouge upgrades...

Sometimes one have to take a whole production and not only single exposures into account.

 

[Ivan McCullough]

Sorry guys, doesn't wash.

I am not talking about updating to a new firmware. I was under the impression that you should always travel with a spare copy of the firmware.

This spare copy should not be in a locked out location on the internet because as we all know files on harddrives/SSD's can be corrupted and/or lost.

Still not seeing a logic to this, would love an explanation that goes beyond what has been written already.

If the cam's with firmware are in the field then anyone who might shoot on them (read anyone, anywhere) should have access to the firmware. Is that not the reason the firmware is available for download anyway?

 

[Bob Gundu]

Sorry guys, doesn't wash.

I am not talking about updating to a new firmware. I was under the impression that you should always travel with a spare copy of the firmware.

This spare copy should not be in a locked out location on the internet because as we all know files on harddrives/SSD's can be corrupted and/or lost.

Still not seeing a logic to this, would love an explanation that goes beyond what has been written already.

If the cam's with firmware are in the field then anyone who might shoot on them (read anyone, anywhere) should have access to the firmware. Is that not the reason the firmware is available for download anyway?

Clearly RED would like to have registered RED owners have easy access to current firmware. This deters (to some degree) those that have stolen gear. It really should be the rental houses responsibility to provide current or older firmware. That said, to reinstall the current firmware again to the camera, is as simple as booting by holding the power button for 30 seconds.

 

[Ivan McCullough]

This deters (to some degree) those that have stolen gear. It really should be the rental houses responsibility to provide current or older firmware.

So by that logic people with a stolen camera can a) rent to get firmware (easy option) b) hack to get firmware (harder i expect but I am not a thief)

Sorry, still seems like this exists as policy because of delusion. Please, someone, make me look stupid. I want to be wrong about this. I want a good reason for that poor guy pulling their hair out sweating about lost money/work/career because they can't make their camera work.

 

[Bob Gundu]

So by that logic people with a stolen camera can a) rent to get firmware (easy option) b) hack to get firmware (harder i expect but I am not a thief)

Sorry, still seems like this exists as policy because of delusion. Please, someone, make me look stupid. I want to be wrong about this. I want a good reason for that poor guy pulling their hair out sweating about lost money/work/career because they can't make their camera work.

I'm guessing you would prepare before being in the field right? In the field would you really try to download firmware? My guess is that you would do this before hand. Plus, you're going to need your laptop with you to put the firmware on the card. Once again, put the firmware on your laptop before you head out to your shoot. Best advice is to have access to another RED camera if you want a peace of mind. Not trying to argue with you, but if it's a big deal for you, there are ways to prepare.

 

[Ivan McCullough]

I get what you are saying Bob but things go wrong, hence the ability to download software. And yes, why not in the field if needed?

Prep is important, I get that, this restriction ignores the reasons for prep, ie. be prepared. Red are not prepared for this eventuality.

Somewhere sometime someone will need to download firmware and for some reason no-one can explain to me they will be unable to do it.... oh wait it happened a few hours ago a few posts up on this thread.

 

[Peter Lyons Collister ASC]

Jarred is rarely wrong. And I
He is correct about the new build. And let us all please thank the Red team for working so hard. And to you Graeme for staying up late with the baby and creating the black magic voodoo on the color science that you do.
Since my August test you have tweaked and tweaked.
We DPs are eternally grateful.

 

[Bob Gundu]

I get what you are saying Bob but things go wrong, hence the ability to download software. And yes, why not in the field if needed?

Prep is important, I get that, this restriction ignores the reasons for prep, ie. be prepared. Red are not prepared for this eventuality.

Somewhere sometime someone will need to download firmware and for some reason no-one can explain to me they will be unable to do it.... oh wait it happened a few hours ago a few posts up on this thread.

Lets be clear, most can download it anytime if you are the owner. Best of luck Ivan.

 

[Gabriele Turchi]

Everyone that has a Dragon should make sure to move to the latest release build.

It is important.. Calibration, New and Old OLPF flags, A.D.D, all work alot better on the newest build.

The new Dragon SDK that went out to the developers has a few things in there as well that benefit the newest build.

And don't forget to do a new black shade.. It's insane the difference of quality between the new calibrations and the ones from just a few builds ago.

jarred,
Davinci Reslve has not updated to the latest SDK , what does it mean (in terms of image quality ) for dragon footage ? It means that new calibration (made on new OLFP ) will be not properly decoded ?

thanks
g