exporting snapshot doesnt work, errors detected in export.

[David Schuurman]

Hey folks,

I am trying to export jpeg snapshots from my epic-w in redcine and every time i get "errors detected in export. Frames: 0"

The r3d snapshots works fine. Is there anyone else who experiences this issue? Does anyone have a solution?

Thanks.

 

[David Schuurman]

Crickets?

 

[Greg Brand]

Hi David,

I seem to be be having the same trouble with exporting jpeg's and tiff's.

What iv'e experienced so far is that I can export jpeg's and tiff's if I only make edits in the Look: Image, Curve, Lift/gamma/gain panels.

As soon as I enable anything in the Post:Look:Effects tab, then rcx just hangs on any snapshot export. It just keep's running at 0% progress. I've left it for a few hours to make sure, and still no luck.

Maybe we can try and figure out exactly what the issue might be.

Im running on a Mac Pro Mid 2010 OS Sierra 10.12.3, 2 x 2.93 GHz 6-Core Intel Xeon, 32 GB 1333 MHz DDR3, ATI Radeon HD 5770 1024 MB

Cheers.

 

[Greg Brand]

Hey folks,

I am trying to export jpeg snapshots from my epic-w in redcine and every time i get "errors detected in export. Frames: 0"

The r3d snapshots works fine. Is there anyone else who experiences this issue? Does anyone have a solution?

Thanks.

Just to confirm David. I only seem to be having these issues with my Epic w 8K FF clips. Just tried exporting Tiff's with Post: Look: Effects applied on 5K Epic W footage and no problems at all.

I've also noted that Advanced Dragon Debayer (ADD) Snapshot is not enabled on any 8K clips. I wonder if this has something to do with our problem??

Cheers.

 

[Rakesh Malik]

I've exported quite a few stills from RCX without problems, and I have not been using Advanced Dragon Debayer. I tried it once, and it made the export take so long that I cancelled it.

What I've exported has mostly been with fairly minimal looks in RCX; just the basic stuff, RWG + Log3G10 + IPP2 preview LUT, exported as PSD usually.

 

[Reuben Evans]

Try your epic at 6K and see if that works. When the team at Glazer's camera tried exporting 8K ANA 2:1 stills from the Weapon s35 it wouldn't work well. But I overheard that 6K stills do fine.

 

[Curren Sheldon]

I've been having this same problem in all resolutions and every time I try it. Always says "errors detected in export" - whether it's 8K FF or 5K WS on my Epic-W. Any ideas?

 

[Phil Holland]

To people experiencing this please post what OS, GPU, what acceleration method (Cuda, OpenCL), and if possible general system specs.

Otherwise anybody who can help with this is working utterly blind.

 

[Patrick Kendall]

I'm not able to export quicktime files, prores 4444 files. I have Redcine version 50. Operating a 2009 Mac Pro flash to 5.1 with Sierra and 1080Ti Nvidia gpu, 128gb ram, dual 3.46 processors, 500gb ssd system drive, 8tb media drive, 3tb Raid-0 Media 2 drive. Doesn't work whether it's cuda or open gl, I've tried.

 

[Kemalettin Sert]

im exporting tiffs on macbook pro rcx50 latest build and having problem with black borders.how do i cancel those black borders? footage shot 6K 4:3 2x anamorphic