Everything you wanted to know about the EPIC Canon Mount

[Trevor Meier]

How we doing on shipping these pretty puppies out? Ordered the day after and haven't heard a peep...

 

[Joe Pontecorvo]

It would be great to get an update on shipping status for the Canon mount.
I ordered mine on the 27th @ 12:20 AM, really, really, really hoping it arrives before my overseas shoot December 1st, but I'm beginning to loose hope.

 

[Brett Clements]

Me too Joe. We've invested about 100k in the RED dream. And I've no regrets. But I want that Canon mount ASAP.

 

[Brett Clements]

Hey J. Could you throw some of them delivery pearls Down Under bro. Brian said the Canon mounts were in.

 

[Antony M]

There will be once the battery module is released.

Thanks, Jarred.
So mid-Dec.

 

[Joe Pontecorvo]

Think I have to buy a Scarlet to get my Canon mount

 

[Max M.]

Does anyone who orderd on the 27th already have their mount?

 

[alexjentz]

well i think 27th was the first day of ordering, so i would say a bunch of people must have them already

but i also hardly cant wait. i was 27th at 5 pm European Time, so california Morning

 

[Steve Murray]

First day they were in the store was Friday the 26th. I'm 9:35am on the 27th and still waiting...

 

[alexjentz]

ah you are right i think due to the time differecne that was 27th in the middle of the night european time

i am actually 10:40 am 27th California Time... still waiting too...

 

[Tobias Straka]

Ok I held back as long as I could, but now I just have to ask: any update on the shipping progress? The wait is killing me...

I ordered on the 27th at around 1:30am California time, no email yet...

 

[Michael Thornton]

I got it today.

She is a beauty.

There is a lot more work that goes into this baby than I thought.

It's a lot more complicated than I have thought.

There is a whole circuit board under it.

Wow.

 

[Brett Clements]

Come on Dan. This is cruel and unusual punishment. The Team Leader said all the orders would be filled by mid November.

 

[Paul Ellington]

Dude, chill out, relax, I also ordered around the same time. Insane amount of orders + low overhead, great value. Let them catch up on the long weekend, it set them back 5 days!?!?!?! Everyone wants something, right, you paid for something it's not here when you want it, you can always get a refund and reorder later when it's fully stocked if you are upset. If you need one for your next flick rent one from a Red User.

 

[Brett Clements]

Dude, chill out, relax, I also ordered around the same time. Insane amount of orders + low overhead, great value. Let them catch up on the long weekend, it set them back 5 days!?!?!?! Everyone wants something, right, you paid for something it's not here when you want it, you can always get a refund and reorder later when it's fully stocked if you are upset. If you need one for your next flick rent one from a Red User.

Don't promise things you can't deliver. There is nothing unreasonable about this. It lets us plan our business. I've spent close to 100k and smiled. Just honour deadlines dude. Or let us know the problems.

 

[Brett Clements]

That should have been Promise. Sticky iPad.

 

[Tobias Straka]

Dude, chill out, relax, I also ordered around the same time. Insane amount of orders + low overhead, great value. Let them catch up on the long weekend, it set them back 5 days!?!?!?! Everyone wants something, right, you paid for something it's not here when you want it, you can always get a refund and reorder later when it's fully stocked if you are upset. If you need one for your next flick rent one from a Red User.

Everybody who ever bought something from RED knows the waiting game. I'm fine with it and I get the difficulties involved delivering kick-ass products to thousands of people in a timely manner @ such a low price, but I'm still curious about delivery dates - one can ask, right? Refund? Hell no! I've worked with one already and it rocks! One thing that I find strange is that I now know of 3 people / companies that already got their mount for some time now even though they put in their order well after I did. Oh well - not complaining, plenty of other options out there to get your shots...

 

[Paul Ellington]

Me too and they may have done something particularly special, and I dont have any info but your time will come.

 

[Imran Farouk]

Can't wait to get hold of mine but I suspect the Scarlet with Al mount will get to me before the Ti Mount does...insane as that is considering I ordered within the hour of the mount going up...but the Scarlet on day one of it going up which is a while after the Ti...

Anyhow, I don't mind, it's not like I've got a cam to actually use it with...odd though that they would've fast tracked some companies/individuals... I'm sure there must be good reason...cause if there isn't I can only imagine the individuals that would up roar at such a thing happening... but renting the mount is always worth a shot...

 

[kylebainter]

Yeah, I wish we could see where we are in a queue, to see how many are in front of us. This would probably help our bomb squad reps from always answering these stupid emails about backorders...