Epic to Dragon upgrade question.

[Lakis Amarantithis]

I don't know if this has been answered and I missed it but:

When someone upgrades from the Epic to Dragon and gets a new Dragon, is that Dragon considered a new camera with zero hours or he hours you have from the Epic roll over to Dragon?

 

[Kemalettin Sert]

I don't know if this has been answered and I missed it but:

When someone upgrades from the Epic to Dragon and gets a new Dragon, is that Dragon considered a new camera with zero hours or he hours you have from the Epic roll over to Dragon?

they restart the clock and its like zero hours.

 

[Chris Henze]

My DRAGON came back with zero hours and a sexy logo on the side. The images are amazing!

 

[Lakis Amarantithis]

Thanks Kemalettin and Chris, that's great!

 

[Troy Bakewell]

But the warranty doesn't reset as far as I know.

 

[Bob Gundu]

But the warranty doesn't reset as far as I know.

90 days or the balance of your Epic -X warranty is in play.

https://support.red.com/forums/22086512-EPIC-RED-DRAGON-Warranty