EPIC Reservations Begin...

[HD Hildebrand]

Tried to register for stage 2 but user name and password were not accepted.

 

[J.Burger]

just a quick reminder, if you are going through the stage 2 ordering process online and do NOT get a confirmation page with a 7 or 9 digit confirmation number, YOU ARE NOT DONE. You should also get an online order confirmation email with that same confirmation number. With May 1 approaching soon, I would hate for some of you guys to think you completed the order process - and never did. Make sure you get that confirmation number!

BC

PS - Yes, you have until June 1 to pay the deposit amount. If you want to pay during the online order, pay via credit card. If you want to pay between now and June 1, select wire transfer. If you want to pay by credit card later, no problem - just contact your BOMB SQUAD rep for a credit card authorization form.

One more question… I got my 9 digit confirmation number and confirmation email... OK… so I just logged in at http://www.red.com/my_account/ to check twice. Should I see now the EPIC order in the menu “Open Orders” ?? I don’t see it here… is this normal?

Thanks

 

[Keegan@Netflix]

login issues

login issues

Tried to register for stage 2 but user name and password were not accepted.

Hildebrand,

If you are still having issues with your login please email me at michaelk - at - red - dot - com, please include your RED customer number or camera number.

Regards,

Michael

 

[Brent Carter]

My Account is beta so take it with a grain of salt. PM me or your BOMB SQUAD rep your confirmation number, we will see if your order is in.

BC

One more question… I got my 9 digit confirmation number and confirmation email... OK… so I just logged in at http://www.red.com/my_account/ to check twice. Should I see now the EPIC order in the menu “Open Orders” ?? I don’t see it here… is this normal?

Thanks

 

[Walter R]

One more question… I got my 9 digit confirmation number and confirmation email... OK… so I just logged in at http://www.red.com/my_account/ to check twice. Should I see now the EPIC order in the menu “Open Orders” ?? I don’t see it here… is this normal?

Thanks

Ours doesn't show in open orders, but it is in order history so you may want to check there. It is in order history since the order is showing as completed, not open.

Walter

 

[HD Hildebrand]

Hildebrand,

If you are still having issues with your login please email me at michaelk - at - red - dot - com, please include your RED customer number or camera number.

Regards,

Michael

Will do. I can log in to download software, but can't to register for stage 2.