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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

DSMC Release Build v6.2.55

jordan levy said:
ive been talking to support all day and we did find a bug, for me its with the 4.7 inch, when you are in 4khd or below and using auto hide menu, and then you magnify, you get a diagonal frame tearing and even if you go back its still there, when you record its even in the playback, but not on the actual footage. the only fix is to reboot. they found that they were getting the same problem, were a bit surprised they were, but at least it wasnt my hardwares problem. the engineers are notified of the issue and are working on a fix.
Click to expand...

Hmm. This happened at 5k HD @ 23.98... Diagonal tearing on the left 1/3 of the screen, making composing shots super awkward. No buttons could snap it out of its funk. Had to power down and lose a couple minutes of live performance, so clearly not ideal. This was my first major shoot with the Scarlet-W, excited to have it in-hand, but this is a buzzkill. Sounds like is not just a Scarlet-W issue, though.
 
Kevin D'Haeze said:
Hmm. This happened at 5k HD @ 23.98... Diagonal tearing on the left 1/3 of the screen, making composing shots super awkward. No buttons could snap it out of its funk. Had to power down and lose a couple minutes of live performance, so clearly not ideal. This was my first major shoot with the Scarlet-W, excited to have it in-hand, but this is a buzzkill. Sounds like is not just a Scarlet-W issue, though.
Click to expand...
wow, well i only have a raven and it doesnt happen to me at 4.5k only at 4khd and down. have you talked to support. they reacted fast to my issue.
 
Once I can catch my breath after this shoot I will submit a ticket to see if it can be resolved. I'm sure it will be, as Red seems pretty into making all the waters calm. I would also like to update to the latest firmware and see what happens.

All that aside, I have to say I am LOVING shooting on this Scarlet-W. Coming from a world of, shall we say, "lesser capabilities" in camera bodies as the in-house option, this definitely opens up more creative options. I am more motivated than ever to develop a short film I've wanted to do for some time.

And as a fringe benefit, I filmed all over the Florida Keys, and everywhere I went, people saw the Scarlet-W and uttered "whoa!"... LOL
 
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