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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Dragon Upgrade

L

Leroy Jackson

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I'm just wondering how long does it really take to get the Dragon upgrade? I sent my camera in OCT 30 2014
and they still have it. Nothing needed repaired as far as I know and as of early last week the new sensor had been installed.
So i'm just wondering how long it took some of you guys to get your Epic's upgraded?
Thanks
 
https://support.red.com/entries/23770323-What-is-the-turnaround-time-for-the-EPIC-RED-DRAGON-Upgrade-Program-

"We anticipate about a 7–10 business day turnaround time from when we receive your EPIC BRAIN at RED HEADQUARTERS to when we ship it back out to you. Turnaround times might be temporarily extended if we receive an unexpected spike in camera volume."

As the upgrade price increase looms I imagine that Red has been hit in the last month pretty hard with people trying to get in while the price is lower.
 
Guess I sat on my hands to long lol.
I sure wish I would have moved a little quicker sending it in.
Oh well The wait continues! I sure hope its worth the wait. The epic was already a great camera.
 
A few weeks ago, RED received my Scarlet on a Wednesday, and it was at their RMA facility through Friday and the following week. It was on its way home that following Monday afternoon, after being in LA for a week and a half. So, it took about two weeks to put it back in my hands after RED received it. Always remember that each week is 5 business days of the 7-10 required.
 
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I got it today.... Time to fire it up and see what all the hype is about haha!
 
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