Martin Facci
Well-known member
Hi!
We have a new EPIC-W Helium. We were doing some tests with the workflow that we usually do and we have some problems with DaVinci. (12.5.4)
In REDCINE-X everything seems ok, the RedRocket works flawless.
In DaVinci, we get MEDIA OFFLINE in all the clips. Looking for the clips straight from the card and also with a copy on a RAID
After some testing we realize that if we disconnect the RedRocket, we see all the clips without any problems. When we connect it, all the media goes "offline"
We have the lastest version/firmware for the RedRocket and the lastest available version of DaVinci
Anyone else having trouble with this?
Thanks!
We have a new EPIC-W Helium. We were doing some tests with the workflow that we usually do and we have some problems with DaVinci. (12.5.4)
In REDCINE-X everything seems ok, the RedRocket works flawless.
In DaVinci, we get MEDIA OFFLINE in all the clips. Looking for the clips straight from the card and also with a copy on a RAID
After some testing we realize that if we disconnect the RedRocket, we see all the clips without any problems. When we connect it, all the media goes "offline"
We have the lastest version/firmware for the RedRocket and the lastest available version of DaVinci
Anyone else having trouble with this?
Thanks!