data /time

[S.Sergeev]

Good day. Prompt, what is the reason? Turn on the camera, the settings in the program to set the date / time ..... After switching off and then turn on the camera settings are reset

 

[Les Hillis]

The camera has a small internal battery. If it runs out of charge over time, it won't be able to power the internal memory that stores the data you're having to reset.

As far as I know, the camera has to be sent to RED (or a RED service center) to have that little battery replaced.

Most camera's run for years without needing to replace that battery, but some run out of power sooner. Not sure if it's the result of an early failure of the actual battery, if it's a failure of how the camera recharges the battery, or if it's the result of the camera not having been powered up with an external power source for a long time.

As far as I know, that's what's causing the problem, but I could be wrong. Best to check with RED.

 

[Antonio Forjaz]

Same problem

Same problem

I had the same problem with my Red Epic Dragon and they told me I had to send in the camera for them to change the battery, as I was about to send it in for the weapon upgrade I ended up just living with the problem

 

[S.Sergeev]

Thanks huge for answers! I will think:emote_headwall: