CINEGEARS - worst experience ever! AVOID!

[Dylan Couper]

You aren't alone... I've had non-stop trouble with Cinegears WFF and have had multiple repairs.
Not worth $100, let alone $1000 or whatever they are charging. I'll never purchase anything from them again.

 

[Stephen Nguyen]

Cinegears by far has some of the worst customer service I've ever dealt with. I ordered their Ghost Eye wireless transmitter receiver set and was told it would ship the following week. A month and a half goes by and after trying to get in contact with them over and over again they never ended up shipping the set and I had to cancel my order. They didn't even know I cancelled my order until a few weeks later! I ended up going with Paralinx instead, but this was a lesson learned to not deal with them ever again.

 

[Vincent Larsson]

Bumping this one until something happens, this ghosting is ridiculous.

 

[Steven He]

Hi Vincent and Redusers,

We are sorry to hear that you have had a negative interaction with Cinegears. We aim to meet high standards of customer service and want to ensure you we have heard your feedback and will consult our team to learn from this experience, with regards to how we can improve our customer relations now and into the future.

We value our customers very highly and want to behave with integrity in our customer interactions. Vincent, we have contacted you directly via e-mail.

Thank you for bringing this to our attention,

The Cinegears team.

 

[Shawn P]

Bravo. The power of Reduser!

 

[Vincent Larsson]

Hi Steve - where is my e-mail? Haven't received anything, please stop writing stuff that's not accurate. I think it's nice that someone from Cinegears is finally responding but I can't for the likes of me understand why you would make a statement like that and not even following it up.

Mail me.