cannot import scarlet footage into ppro 5.5

[John Desay]

Hi Guys,

Anyone having problems importing Scarlet footage into premiere pro 5.5.Every time i try to import my r3d's i get an "unsupported or damaged file" message.I know my clips are fine because they play no problem in REDCINE X.
Other r3d's that i downloaded prior to getting my cam import no problem...i'm assuming they were either shot on RED One or Epic.
I downloaded the RED Epic importer but still no joy.

Any suggestions...

Cheers

 

[Shane Kelly]

Be sure that you have followed the install instructions to the letter. It took me a couple of tries to get it right.

 

[Phil Holland]

Make sure you have the latest version of the Adobe Red Importer:

Adobe Red Importer

In order to work with REDCODE Raw .R3D files natively in Adobe Premiere Pro CS5.5, Adobe After Effects CS5.5, and Adobe Media Encoder CS5.5 you will need to download the latest version of the Adobe Red Importer from here:

http://labs.adobe.com/downloads/redepic_importer.html

**Currently does not support the REDCINE-X Pro features under "Post:Look:Effect".
**Update coming soon from Adobe.