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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

BeSteady FOUR Thread

Hey Rion,

1. Invoices should be shipping out with units. Is this not preferable?
2. Let me see what I can do to have this updated list provided. I think it would make sense to include it in the shipping doc.

Bear with me. As I mentioned I'm not currently involved with the intimate details of this project but I'll do my best.

Pro,

1. I asked Carey if he received an invoice with his shipment, and he replied no! Is it preferable to get an invoice with a shipment? Only after receiving a receipt or invoice prior to full payment. Tell me when was the last time you purchased a piece of gear and the company didn't email an invoice to you... Just asking.

2. That sound good.

Thanks for your reply.
 
Rion: I'll find out what I can on this situation and let you know where things stand.

Marcus: I'll have to let Peter answer that for you.

Manuel: Ok, perfect. I'll do my best to get the list updated as soon as we can.
 
I agree the total deletion of the previous thread is odd, & hope that a reason for doing so emerges. Yes, it was filled with a year+ of BS's broken promises & our accumulated anxiety, but it also was the official record of what has transpired & to delete it entirely is surprising.

While this new thread was / is a welcome reboot & one I very much hoped would mark the end of the aggravation & cognitive disconnect I've unfortunately become quite used to, I find the very same feelings starting to arise again as I;

1) see my position in the shipping list get pushed back another week due to slow builds
2) see units continuing to ship without critical & promised accessories
3) see what I can only describe as a certain "cockiness" from BS now that the record of a year + of BS's "BS" has been magically "disappeared".

Im certainly not trying to be unnecessarily negative but want to be clear, my tolerance for broken promises & unprofessional behavior has come to an end. Mak - Piotr, update the shipping list with GB members initials *now* please. Send invoices & accessories *now* please. I'm not sure I even want our damn unit without proper cables...what's the point? More wasted time & money & waiting?

Sorry & thanks all...I'm simply out of patience with this whole thing.
 
1. I asked Carey if he received an invoice with his shipment, and he replied no! Is it preferable to get an invoice with a shipment? Only after receiving a receipt or invoice prior to full payment. Tell me when was the last time you purchased a piece of gear and the company didn't email an invoice to you... Just asking.

Rion,

I'm adding invoices to packages I'm shipping - I need to do so for you to receive your shipments. Custom office is counting VAT and Taxes according to them so It's required to add invoices to shipments. They would not be sent without them by any courier company.

If anybody didn't receive invoice with his shipment please send me a e-mail at peter@besteady.eu and I will provide pdf copy.


Best Regards

Peter
 
About Invoices, what about VAT registered customers within Europe (who shouldn't had to pay it). I had to, as there were no option to clic. Will it be refunded or do we have to ask something like an international VAT transfer ?

Berenger,

Please provide to us document that is confirming that your VAT EU was valid before you entered this group buy and make payments. In such situation and if you received invoice with GB VAT it will be corrected. You can send that confirmation to me at peter@besteady.eu


Best Regards

Peter
 
I agree the total deletion of the previous thread is odd, & hope that a reason for doing so emerges. Yes, it was filled with a year+ of BS's broken promises & our accumulated anxiety, but it also was the official record of what has transpired & to delete it entirely is surprising.
.

Have we had any official word on reasons yet?
 
I received an invoice with my package- on the outside of the box under the dhl label.
 
PC: I really don't know what to say. You're pissed and you have every right to be. The entire team is working really hard to see this through as quickly as possible. I'm disappointed to hear you sense 'cockiness' after the death of the old thread - That's not the feeling on our end.

Peter is addressing the invoice issues (as you can see above) and he'll add names to the shipping order list so you can see your current position.

Hope that's been helpful for the meantime.
 
Setting up:

10557113_813224032057342_5990405023907846671_o.jpg


I need the latest Firmware and Support for setting up
 
Thank you Pro. Please let us know about our critical accessories eta ASAP. Seriously, I can hardly see the point without them. It's akin to buying a lamp without a power cable.perhsps cockiness was wrong word...flippant isn't right either & I can only imagine how much you guys want to get the past behind you, but I guess I feel like as of yet, BS hasn't yet earned the right to expunge their shame via this deleted thread.Mr Fury, I'd guess it was deleted to get rid of the smell lol. Thank you,
PC: I really don't know what to say. You're pissed and you have every right to be. The entire team is working really hard to see this through as quickly as possible. I'm disappointed to hear you sense 'cockiness' after the death of the old thread - That's not the feeling on our end.Peter is addressing the invoice issues (as you can see above) and he'll add names to the shipping order list so you can see your current position.Hope that's been helpful for the meantime.
 
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Carey, anxious to hear your thoughts vs M15.

Thank you,
 
Carey, anxious to hear your thoughts vs M15.

Thank you,

Hey PC -

I just moved to a new address, so I am incredibly busy right now as you can imagine. I have a test shoot scheduled for the 17th of Oct. I am going to be shooting with both gimbals and I'll post a full review with the results. I plan to get all the difficult shots with both gimbals. I will be comparing them head-to-head in every way possible, and I won't be pulling any punches in my review.
 
Carey, did you tried already running Four, or you hadn't enough time for that?

I'm very interested how your tests will go. Movi M15 is just awesome, very clever product evolution.
 
David - maybe there's an option to get SQL database from day before it dissapeared? Usually such a forum has got automatic backup system, so there should be database files stored somewhere...

Second question - in your first movies there was clearly visible pan left-right bobbing. Did you tried running Autotune option on your gimbal, David?

Firmware build 242 being tested during this weekend. Couple interesting options will show up: default RCU config via OnBoard Manager (MZ12 setup), higher Autotune resultion, tweaks for lighter and heavier cameras in PIDology 2.0, autoinverted camera shelf option for mounting cameras to top plate, and many other smaller tweaks.
 
Carey, did you tried already running Four, or you hadn't enough time for that?

I'm very interested how your tests will go. Movi M15 is just awesome, very clever product evolution.

I was planning on testing the BS4 with the included X large battery to power the camera, but since I didn't get the cables needed in my shipment, I was unable to do so. I don't have a power solution currently since I sold my Redvolts so I will have to rent some for the upcoming test shoot.
 
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