- Thread starter
- #221
Tim Jones
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- Dec 16, 2008
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- www.productionbackup.com
Not BRU Server suppoprt forum, but ...
Not BRU Server suppoprt forum, but ...
Hi Marcus,
I try to keep the BRU side of this off the forums (I don't want to usurp the forums for BRU-specific communications), so I'll send a private note to respond directly to your questions.
However, I would like to share with the forum that we do require a support contract after the free 30 days of support that is included with your purchase. Every company out there does. But, I believe that you'll discover our support and maintenance contract is much more affordable and inclusive than anyone else - including Retrospect and PressStore.
Also, the 2.0 release has a huge number of usability and bug fixes over 1.2.0 and we continue to listen to user reports about issues and usability and even the 2.0 release has been updated based on that feedback and is currently at level 2.0.2.
Not BRU Server suppoprt forum, but ...
Hi Marcus,
I try to keep the BRU side of this off the forums (I don't want to usurp the forums for BRU-specific communications), so I'll send a private note to respond directly to your questions.
However, I would like to share with the forum that we do require a support contract after the free 30 days of support that is included with your purchase. Every company out there does. But, I believe that you'll discover our support and maintenance contract is much more affordable and inclusive than anyone else - including Retrospect and PressStore.
Also, the 2.0 release has a huge number of usability and bug fixes over 1.2.0 and we continue to listen to user reports about issues and usability and even the 2.0 release has been updated based on that feedback and is currently at level 2.0.2.