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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Antenna X upgrade info for epic going out

Wow, I can't wait for our antenna, got an email from Red that the shipment on it's way.:)
 
Got over 110' through an exterior wall. I imagine line of sight would do better.

Prior to upgrade got to approx. 18' line of sight.
 
I got probably 20ft inside today after upgrading the antenna. However, before I only got about a spotty 5-10ft, so a major upgrade! Of course, my house is a steel house, so nothing gets really goo reception without external antennas.
 
Awesome upgrade... I get over 120 feet in line of sight, may be some passing traffic... and about 70 feet once i turn a corner and say about 35 feet through a couple of concrete walls.
Thanks RED team... Happy that the Redmote is truly wireless now!
 
Got the upgrade kit from RED UK... no installation instructions, however. Could someone post the PDF somehow, please?
 
I'm in the UK and mine came via FedEx from the USA.

You should have got an email from RED with a PDF attached... maybe your email system ate as Spam ;)
 
Andy White said:
You should have got an email from RED with a PDF attached... maybe your email system ate as Spam ;)
Click to expand...
Nope and nope. Had to request the upgrade after finding out my Epic had the old antenna.
 
Sorted! Thanks for helping me out <you know who you are> :)

edit: Installed the upgrade, booted up Epic and left it running inside the house while I went out to the front yard, closing the door behing me. Got to 154 feet before Redmote lost connection -- very cool!
 
also searching for the instructions, maybe they can be posted somewhere, or can someone pm me the link?
 
I get about 60' line of sight with no top Plate. I was lucky though and my old one performed similarly so not so much of an improvement but I appreciate the effort and certainly help those with the 10' or less range problem.
 
I did not have the pdf instructions... can someone help me out?
 
Received the torx key No8 who was missing, and tryed to perform an install.
Thanks for that, I coudn't find that tool in my area.
First of all the long pointy plastic stick isn't strong at all, by using it, the pointy part broke, leaving tiny bits of plastic.
I think I remove all of them I just hope no bits gets into the brain
Then I had some hard time to get out the old antenna; maybe because I never forced during the process.
When done I realised the connector who come from the brain to the original antenna seems soldering.
No install for me. :(
What a bummer.
Best
B.
 
that does not sound like my experience.. went like a breeze following the step by step.. hardest was not skipping ahead (-;

antenna is a miniconnector that does look like it is soldered but is in fact a very small coaxial connecter; pretty nifty.. had the same
reservation you had; but it looked like the picture in the PDF so I figured to go ahead and it came of easily with the spatel under it.

I think you should contact your BS instead of or besides posting here (-;
 
Joost Kelderman said:
that does not sound like my experience.. went like a breeze following the step by step.. hardest was not skipping ahead (-;

antenna is a miniconnector that does look like it is soldered but is in fact a very small coaxial connecter; pretty nifty.. had the same
reservation you had; but it looked like the picture in the PDF so I figured to go ahead and it came of easily with the spatel under it.

I think you should contact your BS instead of or besides posting here (-;
Click to expand...

Joost I'm glad to ear your install "went like a breeze following step by step", but frankly it's not going to solve my problem.
I don't want to sounds rude, but I don't really care about your experience and not asking for positif feedback here.
And by the way my rep is probably still in bed by now.
He will answer to my mail at the office hours.
Regards
B.
 
Installed the upgrade, booted up Epic and left it running inside the house while I went out to the front yard, closing the door behing me. Got to 154 feet before Redmote lost connection -- very cool!
Click to expand...

Very cool. We have even have some units running as far as 250 ft under ideal conditions.

So the "10 ft range" feedback has been frustrating for everyone, we thank you for your patience.
 
Any chance Scarlet users will get the same update?
 
Any chance Scarlet users will get the same update?
Click to expand...

Should be no need Demitri. This is an early EPIC brain antennae upgrade.

BUt if you are having a problem, please contact RED tech support to discuss that.
 
Brice Ansel said:
Joost I'm glad to ear your install "went like a breeze following step by step", but frankly it's not going to solve my problem.
I don't want to sounds rude, but I don't really care about your experience and not asking for positif feedback here.
And by the way my rep is probably still in bed by now.
He will answer to my mail at the office hours.
Regards
B.
Click to expand...

Brice, I don't want to sound rude, but Joost answered your fears and concerns in his post. The connector is not soldered, it snaps just like in the instructions. Are your instructions in French? Maybe that is the problem, because to me they were very clear and concise.
 
Elsie,
I watched the video twice, wich is exactly the same as the pdf.
I think I clearly understood the process, and did follow it step by step, stoping the vidéo each time I had to process.
The old antenna describe in the notice isn't like the one we have in our Epic.
I should have start by mentioning that, sorry Joost for the bad mood.
I can't even see the conector with a magnify glass.
Becoming blind maybe.
Anyway I'll wait for the reply from the upgrade team.

Regards
B.
 
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