Roberto Checa
Well-known member
- Joined
- Jan 6, 2014
- Messages
- 712
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FJS INTERNATIONAL
I guess i'm not the only once here
I've tryed to purchase a zeiss standard prime lens set, paid in June 21, that was never delivered. (confirmed by post office)
In novembre Fred is still refusing to refund and ask me to wait for a insurance claim. Told me his company doesn't have such money in bank to refund... (we are talking about 13k ish)
I've never been contacted by the insurance company.
Now, Fred hang up on me on the phone.
Doesnt answer emails anymore.
This is a very bad situation, i though it was a legit broker.
We saw this post now because an old friend of us told us about it. We want to say the following: In this case client is from France and seller was in Sweden. The lenses were shiped on timely manner from Sweden to France using the postal service. To long a period passed and there was no delivery. FJS Int made numerous inquires on a regular basis to find out why the set was not delivered on time. Seller did his best contacting Swedish post service but could get satisfactory answers. When it finally seemed that he package was lost FJS Int. informed client that since we were covered by shipment insurance, we would ask the insurance company to reimburst us for the lenses. Then the client said that FJS Int should send money now and wait for reimburstment from insurance company. During the few days of going back and forth with the insurance and getting the all the necesary documentation, Swedish postal anounced that the lenses were finally located. They were returned to original owner and he shipped the lenses using a courier company and not a postal service. It was an innocent mistake of the seller to save money and at the end the buyer received his lenses very quickly. Finally the buyer complained but got his lenses and did not loose any money at all.