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Adobe Creative Cloud, I just don't trust you... cancelled CS6 Upgrade...

John Bellari

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We like to custom build video and audio workstations, then set it and forget it.
We keep them offline as much as possible, and treat them like dedicated hardware.

We pay staff to maintain our data and client data offline with redundancy, and security is our #1 concern
in dealing with client files. We know of no organizations much less countries that can secure online data 100%.

If flash security holes are any indication of the trustworthiness of Adobe,
why would I want to entrust not only my software updates but my project files to Adobe?

If Adobe has their servers hacked, and my client footage is now floating around the internet,
am I liable? (My lawyer is smiling...)

We just updated to CS 6 Master Collection less than 30 days ago, and are cancelling that update
and will only be using Adobe CC as required by clients on select machines.
This new pricing scheme seems like a race to the bottom for annual subscriptions,
and I think Apple can win that race before Adobe with superior hardware support.

I do like the new Open CL support and new 3D integrated compositing feature, but we use Autodesk for 3D needs and wish Adobe implemented the feature
with support for Autodesk instead ( or stated if Maya / Max will be next).

I called Adobe sales, and found out about the new price for the software rental at $74.99 for a month or $49.99 per month for a year ($600 annual).

However, when we pay for software, we expect it to work properly for that revision level and to be able to use it forever,
not locked to a rental scheme and perpetual beta software, where you can't use it to open an old project unless you pay
for another rental fee on that machine.

I suspect Adobe management feels that Apple and Avid came up with a wimper of an upgrade,
so they have leverage to extract maximum dollars from larger clients this update cycle,
and then will maybe pickup lost consumers next major release?
I say this because they previously said they'd "drop" CS upgrades 2 versions back, yet ditch that plan only a year later
and now try to force all users to rental only...

but guess what next year's #1 aniticipated ADOBE SECRET TOOL TO FORCE UPGRADES in 2014 is:
h.265 will be cloud only and CS6 will be forced to upgrade to CC
in order to use and support h.265 4K camcorders and compression for delivery...

Brilliantly "evil"/profitable plan I must say...


We will stay at CS 5.5 Master Collection on most of our machines, until maybe the next major update if there's no better alternative
or a reversal on their perpetual license policy.

I wish companies would focus on releasing good software, instead of cooking up new pricing models.
Adobe, you had us, now just lost us this round...


- - - - - - - - - - -

UPDATED- QUESTIONS FOR AL & DAVID FROM ADOBE:

Hi Al & David,

I believe the Adobe CC is an incredibly bad idea, frought with tons of legal implications to be thoroughly litigated.
I have another post, but i'll add the question here since you joined this forum.
Your CEO thinks it wise to host apps, project files and footage from Adobe's Cloud,
so please respond in regard to these 3 scenarios in regard to privacy:

Scenario 1:
I am an editor cutting a news story where our cameraman just shot footage of a Chicago police officer
striking an unarmed female college student at a protest. In Illinois, it is illegal to film a police officer,
having to do with antiquated wiretapping laws.

The cameraman uploads the footage to the Adobe Cloud.

Question 1. Does Adobe turn over the footage in the Cloud to the Illinois state police as evidence,
and offers no protection to the cameraman or editor who uploaded to their own cloud space?

Scenario 2:
College students shoot footage in a major city subway without permit for an independent feature or school project, uploads to the Adobe Cloud, and
the camera man is later arrested for shooting in the city without permit. For a temporary track, the editor uploaded a U2 track
while cutting the scene.

Question 2: Does Adobe turn over the files to the police or FBI as evidence for violation of copyright and film permit laws?

Scenario 3: The above 2 scenarios take place, yet neither the cameraman or editor were never prosecuted by the authorities. 2 years later,
the Adobe Cloud account is hacked and the footage is leaked online. The authorities now request the footage from Adobe and who stored it.

Question 3a. Does Adobe notify the parties their account has been hacked?
Question 3b. In what countries are the files stored under what legal jurisdictions, and does Adobe deny authorities access?
Question 3c. Does Adobe cooperate with the Authorities to locate all the people who touched the files at any point without notifying them they are being investigated?

I just think people need to know whom the cloud serves first, and do you allow every legal entity the right to search projects
without notifying us...

Please post responses, as they are very important to every cameraman and editor working with the Adobe Creative Cloud going forward...
 
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Yes ,I feel very bad about Adobe ...........
 
I totally understand your point about security, but I must say I really enjoy the rental pricing.

I've been on the creative cloud for over a year and it has been smooth and easy. Updates happen. Work gets done. I don't think about it.

Software changes so rapidly now that I just don't see the need to own it. 18months in everything is out of date and would never be loaded again anyway...at least in my world.
 
Interesting about the updates. I own CS6- downloaded it after ugrading from Cs5.5- and Even though I am not in the rental or subscrition cloud model, i seem to be getting updates just as fast as the cloud or rental people...
 
Right now I am enjoying their subscription model, but I see a big downside down the road. Let us imagine in 2 years time Apple comes back with a bang and has a better offering. I cancel my Adobe subscription. 2 years later, I need to go back to an old project. No way to open it without having to buy a new subscription - whose price might well have risen into the three digit number by then.

Now I am having second thoughts about Premiere, just as I was getting the hang of it.

I hope the huge outcry to their decision will make them re-consider.
 
Right now I am enjoying their subscription model, but I see a big downside down the road. Let us imagine in 2 years time Apple comes back with a bang and has a better offering. I cancel my Adobe subscription. 2 years later, I need to go back to an old project. No way to open it without having to buy a new subscription - whose price might well have risen into the three digit number by then.

Now I am having second thoughts about Premiere, just as I was getting the hang of it.

I hope the huge outcry to their decision will make them re-consider.


I would speculate that they would have a solution for that...a month or daily price, but who knows.

I just tried to open a couple DVD's and CD's the other day that were burned as backups between 2001-04. None of them opened and now I will have to probably go and find an old cd drive or some weird software to open them. Point is that old tech is a pain in the butt no matter how its accessed.
 
The whole cloud subscription thing is probably going to make me find an alternative. I love Premier Pro, After Effects etc.. but I want to OWN the software I pay for, not be forced into renting it.

My internet connection where I live is 'flaky' at best (seriously, 4mbs down, 0.02 up), I dont want to have to rely on having an internet connection (yes, yes you can use it offline, but I had a 3 week internet outage in January - where would that leave me if I was editing?)

I understand the cloud model works for some, but to replace actual ownership is crazy. Adobe made a compelling argument for me to move from FCP (using their code 'switch'), but now I can only associate Adobe with a 'rent only' attitude
 
They should go with two option.Rental and permanent software subscription .for me most of the time our workstation can't get internet access,so now Adobe doing a wrong way .In US everyone can get an internet access very easy.but not in other side of world.Adobe is selling there product in world wide right? then they should think about the both side.if they do 2 way of sell there product more people can access easy.
Sunil Prem
 
Right now I am enjoying their subscription model, but I see a big downside down the road. Let us imagine in 2 years time Apple comes back with a bang and has a better offering. I cancel my Adobe subscription. 2 years later, I need to go back to an old project. No way to open it without having to buy a new subscription - whose price might well have risen into the three digit number by then.

Now I am having second thoughts about Premiere, just as I was getting the hang of it.

I hope the huge outcry to their decision will make them re-consider.

Completely agree...
 
I´m having a ridiculous amount of trouble holding my paid subscription up and running. I lose allot of work each day just verifying and sometimes re-installing programs...
Been talking to support allot lately and is sort of fed up after just one month of being in the cloud :(

I don´t know any other applications like after effects (been using it for 10 years) or else I would probably switch.
 
I´m having a ridiculous amount of trouble holding my paid subscription up and running. I lose allot of work each day just verifying and sometimes re-installing programs...
Been talking to support allot lately and is sort of fed up after just one month of being in the cloud :(

I don´t know any other applications like after effects (been using it for 10 years) or else I would probably switch.

Would be good if ADOBE was reading some of these comments...
 
Hi Mathias.

That is what I was saying in an earlier post - clearly the whole thing is going to be unacceptable to professional users/businesses if there is that kind of bullshit going on. it has to be rock solid or they need to rethink the whole thing.
 
I also work for the national library here in Norway, where we have the strict policy that none of the production computers can be connected to the internet. Having to pay by credit card will also be a deal-breaker. We'll have to stay with 5.5 -- thankfully I am not relying on any of Adobe's offering at work, but I wonder how the photo section will handle this.

Adobe, this is a debacle in the making, now would be a good time to pull back before it turns into a PR nightmare.
 
Throw out the baby with the bath water

Throw out the baby with the bath water

I wish they'd stop using the term cloud , cloud based would mean that the software would run on their local server and you would access this remotely.of course this is entirely impractical for media based work. I don't understand wtf is happening , you can already download the software as it is. Essentially I'm buying the right for them to ping my machine to check validity every month.... Fuck That!!!anyways work machines stay offline full stop . Updates aren't going to be any sooner than they already are so no use having a permanently attached umbilical cord. If this is to stem piracy I think it may backfire, a patch is easier to share than an entire copy.all this is doing is cutting out the entry level user, essentially the core of adobe, talk about shoot yourself in the foot. I just hope this is not a trend.
 
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I live in remote and rural Scotland, internet is a luxury, we can go without power in bad storms for 2 weeks. Hell, there has been time even at our medical surgery ( non clinical partner in my my wifes surgery) we dont get reliable internet for a month. So this method of subscription kills me. Back to FCP X for me....
 
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