Jonas Nyström
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I can put i a few bucks on the first Epic for sale ;-)
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To clear this up - we are shipping in order of payment received and posted to your account at RED for people #1750 and before. No one is "jumping in line" here. The people from early batches who decided to take delivery of their RED ONEs a few weeks ago knew that RED's policy was to get them their cameras within a goal of (30) days. And we are sticking to that. If a later serial number (ie, #1400) paid before say, #1000, #1400 gets their camera first.
After we catch up on #1750 and before for whom we have already received payment, we will send the "Your RED ONE is ready to ship" email to #1751-#2000 and start shipping that batch in order of payment received.
Thanks, BC
You also told us that NAB won't slow down shipping orders and that orders would go out 3-5 days after payment has been posted. I'm more than 2 weeks fully paid up here and still no tracking number. What do you think would be the reasoning behind that?
You also told us that NAB won't slow down shipping orders and that orders would go out 3-5 days after payment has been posted. I'm more than 2 weeks fully paid up here and still no tracking number. What do you think would be the reasoning behind that?
As many of you know the next round of emails for delivery were supposed to go out in the next couple days, unfortunately we will need to pause that email and catch up a bit.
Production is still rolling and we are cranking the cameras out as fast as we can, but in the last couple weeks we have had an unforeseen amount of earlier serial number customers that previously decided to wait on delivery, call in and tell us they are ready to take their cameras.
As I hope you all will understand, we need to honor our existing promises to those earlier customers. Big Jon will keep you guys posted on the slightly modified forward delivery schedule, that should only affect the next batch or two of numbers.
Can we send in a payment before we receive the approximate total for our order. Heck if you are shipping by who paid first... I want to pay now.
I prepaid my order a couple of weeks before the emails went out. As it turns out I am still in the line for tracking numbers. So I am not sure this helps.
According to Big Jon end of April for 1501-1750. Only 4 days left, still no tracking number, and my money has been with Red for almost 3 weeks now.
Any word how many cameras they have or how long in may be? I don't think the end of April is going to be realistic.
ok now I'm getting pissed. My money was posted to my account on the 7th. Still no camera. It's becoming very clear to me that no matter when you pay, or what serial number you are, that your "bombsquad" team member is the real determining factor.