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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

1501-1750?

at this stage, i will say that RED is doing a poor job of communicating with me. my camera is apparently boxed and ready to ship, but it has been 5 days since i asked what is going on, and as of yet, have only heard (many times) "please be patient, we will tell you what is happening soon.' no explanation, nothing.

very very frustrating.
 
Jonas Nyström said:
Is there more happy owner than #1628, 1649 & 1740 in this batch out there...
Click to expand...

Well not entirely... #1740 arrived only to soon report that his camera had a "shiny curled aluminum grinding dust" that is on the actual sensor behind the sealed glass. Most likely in need of a factory repair. It's visible in his shot images.

See post:
http://www.reduser.net/forum/showthread.php?t=12692

Not getting your camera sucks... Getting your camera and having to ship it straight back to RED right away for repairs sucks even more...

So we wait....

P.S. I've gotten the same vague message in different forms for weeks... "Your camera is in the final stages of quality assurance." Which I'm believing less and less. How many weeks does it take to QC one of these things?... again more likely some kind of parts shortage would be my guess. Why all the games I wonder?:shiftyph34r:
 
Guys,

Since I started this thread (albeit after I noticed someone else had chimed in) I'll say I got my camera the weekend before NAB and other than a backordered shoulder dovetail and Arri 19mm bottom plate (still MIA), everything arrived in perfect condition. We had no problems on our first shoot and we put the camera through its paces.

Nate was great and stayed on my order. I did a lease through my bank, they did a wire transfer, I followed up every step of the way and had no problems. The guys at Red are very diligent. Communication is the key.

But it does sound like NAB impacted schedules, and I'm not surprised.

Hang in there. I know its frustrating...

I'm sure everything will get worked out.

M



Russell Fogle said:
Ahhh Yes... I tormented myself with this same question, it's important to realize the exact wording of this statement.

"1501-1750 begin shipping in April"

The key word being "begin" meaning as long as a few in that group have gone out in April, (which has already happened) then technically they have already met this. It doesn't say the bulk of the group or all of the group will ship in April, just "begin" shipping.

At least two people from our group have posted their deliveries over on the "Unboxing" thread. There's probably a few others who have received product that haven't posted.

It's like watching your wife being pregnant for 11 months and wondering when the hell is your new baby showing up???
Click to expand...
 
Mark Pedersen said:
Guys,

Since I started this thread (albeit after I noticed someone else had chimed in) I'll say I got my camera the weekend before NAB and other than a backordered shoulder dovetail and Arri 19mm bottom plate (still MIA), everything arrived in perfect condition. We had no problems on our first shoot and we put the camera through its paces.

Nate was great and stayed on my order. I did a lease through my bank, they did a wire transfer, I followed up every step of the way and had no problems. The guys at Red are very diligent. Communication is the key.

But it does sound like NAB impacted schedules, and I'm not surprised.

Hang in there. I know its frustrating...

I'm sure everything will get worked out.

M
Click to expand...

Great! Good to hear that people are getting their cameras!
 
Gearhead said:
#1268, wired the funds 34 days ago, and still no tracking number...turned down three jobs so far, first monthly payment with interest down the tubes. Tick, tock, tick tock...
Click to expand...

34 days - you must received any kind of commentary on that..?
 
Any more word about shipping? I finally paid today and if the "original" statement is true, the RED should have my money by Friday, and ship by the next Friday. However, I don't think that is going to hold true....I am correct in saying that none of the 1750-2000 group--even if they paid already, will get their camera before any of us before--if we pay asap. Correct?

Matthew
 
Did you pick up the phone and call your bomb squad lead?

M


Gearhead said:
#1268, wired the funds 34 days ago, and still no tracking number...turned down three jobs so far, first monthly payment with interest down the tubes. Tick, tock, tick tock...
Click to expand...
 
macville said:
I am correct in saying that none of the 1750-2000 group--even if they paid already, will get their camera before any of us before--if we pay asap. Correct?

Matthew
Click to expand...

We do not begin shipping a delivery batch until after they get their second email from us called "Your RED ONE is ready to ship". #1751-#2000 got email one, but not this second one. The whole point of us not sending out the second was for us to be able to catch up with deliveries to #1750 and before. So, until we feel we are getting caught up, that group will not get their second email (hence, begin taking delivery).

FYI, Big Jon's updated schedule is still our target.

BC
 
CONGRATS! So Jealous!

timb said:
The cameras seem to be rolling out again as I just got my tracking number for 1697.

Now the worst wait for it to arrive begins.

Thanks all at Red ! Can't wait to shoot my first 4K shots.
Click to expand...
 
Brent@RED said:
that group will not get their second email (hence, begin taking delivery).

FYI, Big Jon's updated schedule is still our target.

BC
Click to expand...
Thanks Brent that you are having time to reply posts.

I trust you and every redteam member that you will beat timeline and acheive

New Record .and i hope Big Jon's updated schedule will be steady..
 
Wow!!

I was waiting on someone to show up for an interview that I was about to begin shooting and low and to my amazement it was Fed Ex with Three Huge Boxes!

RED ONE #1639 has landed. My rep said the previous two weeks that it was in the final stages of Quality Control. I spoke to my rep Monday and he said that that's where my camera should have been but it hadn't even hit the work bench yet... Maybe next week. Then to my surprise the camera shows up today completely unannounced (No tracking # notice, anything)

So all bets are off on when you will recieve camera has been my experience.

Apparently product is going out the door for our batch!

Cheers & good luck to the rest of you!
 
Russell Fogle said:
Wow!!

I was waiting on someone to show up for an interview that I was about to begin shooting and low and to my amazement it was Fed Ex with Three Huge Boxes!

RED ONE #1639 has landed. My rep said the previous two weeks that it was in the final stages of Quality Control. I spoke to my rep Monday and he said that that's where my camera should have been but it hadn't even hit the work bench yet... Maybe next week. Then to my surprise the camera shows up today completely unannounced (No tracking # notice, anything)

So all bets are off on when you will recieve camera has been my experience.

Apparently product is going out the door for our batch!

Cheers & good luck to the rest of you!
Click to expand...

is it the right cam?
did you checked the serial?
 
Russell Fogle said:
Wow!!

I was waiting on someone to show up for an interview that I was about to begin shooting and low and to my amazement it was Fed Ex with Three Huge Boxes!

RED ONE #1639 has landed. My rep said the previous two weeks that it was in the final stages of Quality Control. I spoke to my rep Monday and he said that that's where my camera should have been but it hadn't even hit the work bench yet... Maybe next week. Then to my surprise the camera shows up today completely unannounced (No tracking # notice, anything)

So all bets are off on when you will recieve camera has been my experience.

Apparently product is going out the door for our batch!

Cheers & good luck to the rest of you!
Click to expand...


Hey Russell,

Congratulation,

My 1740 should come back to me soon, 1740 went into the Clean Room for Intensive Quality Check, but, luckily I found out the little bug living in my camera during test shoot.

Cheers!
 
Glad to hear that Chosei. Red is usually good about fixing quality issues right away, based on past posts of this nature.

K. Berlin attached is for you sir. ;)

The only items missing are bottom plate for the production pack & 19mm Arri Plate. I'll have to figure something out since my monster Cooke 18-100 will probably tear the PL mount off.

Once I figure this out and I have a moment... I'll shoot & post some tests that I have lined up. Absolutely swamped in work.

Good luck on everyone on receiving their goods!
 
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