Who do I contact?

[Karl H]

I wont drag the details on here, but I have a problem regarding fund transfers. The 2 people I've been dealing with at Red seem to have vanished. I've sent 4 e-mails in the last 2-3 weeks and not had a single reply to any of them from either person. Is there anyone else at Red I can contact that would help me with my problem?

thanks

 

[Justin Marx]

Why don't you call them?

 

[spitfire]

If you're not getting answers from the crew at RED, then you're not asking clear, concise questions. Knuckleheads don't last long on RED's bomb squad. Those people are slammed, but have been beyond helpful to get our two Epics out the door and our money into the right account. Big, big kudos to Dan Baum for doing the nearly impossible. Granted, we may not have all the pieces/parts we want when we want them, but RED customer support is second to none.

 

[Brent Carter]

Karl, why don't you give Kelly an email at kelly-at-red-dot-com? I am sure we can find out quickly what's up.

BC

 

[Karl H]

beleive me Im asking clear questions ;-)

Thanks Brent I'll e-mail Kelly.