What Goes In Adobe Stays In Adobe.

[Robert Hart]

Over the years I have bleated this plaintive refrain on forums when I have encountered exporting problems with Adobe creative products. However it has come to a ridiculous extremity with my latest experience. I just want to update Adobe Flash Player. It should be simple as a little clickable icon, yet Adobe has managed AGAIN to create one of the most enigmatic quests known to humankind, how to get something out of Adobe's website itself. - Now I know that I am not the paragon of intelligence and ability. Neither am I sub-moronic, although Alzheimers may cause me pause on that assumption one day. -- BUT --- for the life of me, I cannot nut out how to download the latest Adobe Flash Player so I can make the "you cannot watch this clip without the latest Adobe Flash Player" icons go away on various sites. --- Here is an image of my screen. Now if you can find a "Next" or "Download" icon or link that doesn't take you on a loopback excursion back to the same page, up there with the best that attempts to extract customer service from ebay/paypal can offer, you are a better man ( or woman ) than I Gungadin and deserving of my eternal adulation.

 

[Andy White]

http://get.adobe.com/flashplayer/otherversions/ - try this it should have a couple of drops downs on the left to let you choose OS and version - and you should have a download link on the right hand side.



Maybe your browser needs updating?

I use Chrome - and that autoupdates - http://get.adobe.com/flashplayer/

 

[Robert Hart]

Hello Andy. Thanks for your endeavours. I tried the link you gave me but it transfers to the original page I am having trouble with and does not look the same as your frame grab. There are no choices of operating systems or download button that actually work. I suspect it may have something to do with the "Australia Tax", a nickname for the regional lockout that Adobe and other vendors impose on Australians to protect revenue. The clickable link to Australia takes a little tour then defaults back to the US page or simply does nothing at all. - I guess I shall have to wait until somebody from Adobe discovers I am slandering the outfit and makes the necessary changes on the Adobe website or takes suit against me, one or the other or both. FOOTNOTE: I tried Chrome Browser and it is the same outcome which reinforces my thoughts that the regional lockout might have gone buggy on Adobe.

 

[Mike Garrick]

Try deleting all your web cookies and maybe browser history then reload Andy's link ?

 

[Jake Wilganowski]

Have the same problem

 

[Robert Hart]

Mike. Thank you for your suggestion. I routinely delete the browser cookies etc.. every few days but tried again. - No joy. The same page comes up. If guess Adobe will have to discover this one more foot-shot into their business model at their own leisure and pleasure. Navigating their website is too hard these days. Whilst the player is freeware to those at the receiving end, I should perhaps not complain. However Adobe also has an obligation to its clients who pay good money to use Flash to propagate their visual presentations. The end-user free-ware is an essential component of the presentation conduit package that is not being delivered at its full potential to the paying clients by Adobe.

FOOTNOTE and bonus happy day. Reduser's line feed function now seems to be working again but paste-into via Cont'l+V seems to have gone to the good Lord above or 'im down below. I found the flash installer via a convoluted path which involved a big hunt for "support", then an unsuccessful message send, then finding some sort of help forum on Adobe which linked to another site "macromedia". Flash seems to have installed but so too something malicious like a keylogger as keyboard text is now half as slow as an old teleprinter and characters are dropped. - Can't win this brawl it seems. - A poxitudininous blight upon all the dogs who write viruses. - I won't be around until I get this sorted which will be a while.

 

[Marc Wielage]

Over the years I have bleated this plaintive refrain on forums when I have encountered exporting problems with Adobe creative products. However it has come to a ridiculous extremity with my latest experience. I just want to update Adobe Flash Player. It should be simple as a little clickable icon, yet Adobe has managed AGAIN to create one of the most enigmatic quests known to humankind, how to get something out of Adobe's website itself.

Use a different browser and see if that helps.

I really, really detest Adobe's updaters, most of which work outside the normal Windows and Mac OS GUI, and I also dislike a lot of weird "not invented here" decisions Adobe makes with the way their products work. I use some Adobe software -- under protest! -- but I don't necessarily like it. Compared to them, Microsoft is an easy, law-abiding company. And I'm far from a Microsoft fan, either.