Vegas crashes when Metadata is adjusted...

[Tom Gough]

Hi there just wondering whether anyone else is having any problems(crashing) when adjusting the metadata of a r3d clip in Vegas???

Heres what happens:

1. I right click the clip in the media bin and select to open its RAW metatdata and the awesome metadata window opens.
2. I adjust the iso, exposure, WB, etc...
3. I click ok to accept the changes and Vegas shuts down and asks to send an error report!

Any ideas????

System details:

HP XW8600
3Ghz Dual Quad Core Xeon
3GB RAM
XP Professional
G-speed fibre channel
AJA Xena 2k
Vegas Pro 9 30 day demo

Any help or advice would be greatly appreciated.

I really would love to get this workflow option working.

Thanks,

Tom

 

[Brian Kaz]

This is a known issue they're working on. But as far as I know, you don't lose your changes when it crashes. This also happened to me every now and then in 64bit version, but I notice if I wait a few seconds after making changes, then click OK, I don't have the problem near as bad.

 

[Miguel "Macgregor" De Olaso]

It happens to me sometimes too. The trick for me is waiting a bit before you hit Accept. Do everything veeery slowly. If vegas crashes. Usually your settings will be saved, so it´s annoying but not terrible.

 

[donatello b]

happened here about 20% of time ...
so i now adjust clips using Vegas CC, 2ndary CC, saturation & color curves and no crashing .. i then save the CC plugin chains with a name and then apply that name to other clips

 

[Miguel "Macgregor" De Olaso]

Deleted.

 

[Tom Gough]

Hi all,

Its great to hear i'm not alone with this problem! (actually its not great but at least i'm not going mad :willy_nilly: )

I had a quick response (very impressive) from Sony Tech support here is what he asked me to try:

"What metadata are you trying to adjust? Please let me know what settings you are attempting to change. One setting that I would suggest checking is the dynamic RAM preview located under options, prefs, video. What do you have this set to? Try setting it to 0 and see if the file still causes Vegas to crash. If it does not, try bumping this up to anywhere between 400-800 MB. Then see if the project crashes.

Sincerely,

Nate P.
Customer Service & Technical Support
Sony Creative Software Inc"

I haven't had a chance to try this but hopefully you might find it useful

Thanks,

Tom

 

[J Clark]

We have had this crash many times, but the edit takes so long to load that it's a real hassle to work around.

 

[Nicholas Costaras]

Hi..I did find a solution for this. Crappy but no crashes. The bug seems to come to life when you are editing on 2 screens. So here is a non crashing solution.

Firstly save your current window layout to a number (Eg. 0).
Press alt+d and then d again. This sets up a 1 screen colour correction layout. Edit all your metadata without crashing.
Now press alt+d and then 0 (or your layout number) and your back to where you where.

It does suck but at least it won't crash.

 

[Tom Gough]

Hi..I did find a solution for this. Crappy but no crashes. The bug seems to come to life when you are editing on 2 screens. So here is a non crashing solution.

Firstly save your current window layout to a number (Eg. 0).
Press alt+d and then d again. This sets up a 1 screen colour correction layout. Edit all your metadata without crashing.
Now press alt+d and then 0 (or your layout number) and your back to where you where.

It does suck but at least it won't crash.

Thanks for this :beer:

 

[Sylvie808]

Thanks for this :beer:

Glad to hear you're using this: I plan to keep it much more aggressively up-to-date than has been the case in the past, but don't hesitate to let me know if you find errors or need clarifications.

Cheers!
Sylivie
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