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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Upgrade Program Update...Can we get one?

M

Meryem Ersoz

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Hey RED:

Can you all or Big Jon give us a ballpark on how the upgrade program is proceeding?

Something like "Now serving cameras 200 - 300" or just a general idea?

I'm still very excited to have my RED ONEs "finished" with your world class audio board.
 
Yes please! Also an update on 16gb cards and cf modules shipping would be great! And yes I know that the module gets installed with the audio board unless your cards are up for delivery first in which case RED will ship the module.
 
Hi Mike: Don't know if this helps, but just last night, I (#1008) got an email from RED checking in to see if I'm ready to receive delivery on my 16 gb card order...

...oh yes, I am.

So that is roughly where they are at, on that issue...
 
Yup - thirded!! Also, without being toooo pushy(!), any news on when the Pinewood service centre is going to be up and running??

We've still got one of the old style cradles that we *really* need to get swapped out, but don't want to be without it for weeks (plus the cost of mail, of course) returning it to the US...

Cheers guys!
Dom.
 
Hmmm... That's going to put my audio and /i pin update well into next year at this rate. Oh well, is what it is I guess.

I'd like an update on the RED RAM SSD units. I have a hunch that every time RED gets close, new products come to market and RED starts the testing and tweaking phase all over again. Or at least that's what I like to think... I never ordered any 16GB cards because the price per GB of the cards was nearly in-line with the 128GB RED RAM that was supposedly getting real close. Oh well, seems that cards are trickling out, maybe I just order them and quit holding my breath.
 
RED 103 came back yesterday from the upgrade ( audio , batt plates etc) ..
red received it last wed ( day before thanks giv) and they shipped it back this past monday..
all shipping was 2 day fedex ...
 
Dominic Jones said:
Yup - thirded!! Also, without being toooo pushy(!), any news on when the Pinewood service centre is going to be up and running??

We've still got one of the old style cradles that we *really* need to get swapped out, but don't want to be without it for weeks (plus the cost of mail, of course) returning it to the US...

Cheers guys!
Dom.
Click to expand...

Pinewood is already up & running - we got the email alert for our camera to go in for the upgrades the other day (#247).
 
Here are your updates:

* Pinewood - Processing upgrades. As evolution in the types of services provided at Pinewood, they will be posted.

* 16 GB CF CARDS - We are processing backorders. Should be all caught up this month.

* RED-RAM - Expect to start shipping, in limited quantities, this month.

* Upgrade program - We are in the hundreds as far as reservation numbers and picking up steam as we streamline the process. We don't have a firm schedule to post - which would be tough to predict as it is up to the customer to send it in at their convenience after they get notification they can have that camera number processed. We will get big spikes in inbound shipments, I am sure.

Don't forget, Big Jon has a sticky with product updates: http://www.reduser.net/forum/showthread.php?t=7464

BC
 
Thanks for the update, Brent. I know the upgrade program is a lot of work. No expectations here, I just like to take the temperature now and then.

The redusers have done a very good job of chiming in as well, as usual....
 
#476 came home from upgrades january 5th, I am very very pleased with the process, thanks RED! (again)
 
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