Trouble with Pro IO and power.

[Paul Hazlett]

Anybody else have trouble with battery power and Epic with Pro IO?. intermittently batteries although fully charged will not crank over
Epic but I hear pro IO fan and EVF gets macbeth chart but no boot, I have to go to AC.

 

[Frank Martin]

Paul Are you using Redbricks or a Redvolt module? We have had no issues with Redbricks using Jetpack or Reds battery plate . If you are using Redvolts I'll test with quad module in AM for you.

 

[Paul Hazlett]

Thanks for the reply, The problem is with red bricks with and switronics plate or 2 stub plate and AB bricks.

 

[Brigham Edgar]

Exactly the same problem with mine Paul, evf shows Macbeth, LCD nothin or garbled screen. Sending a log report to red tomorrow. Mine is consistent on any power option including all Red dc and ac.

 

[Nick Grow]

Paul and Brigham, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a log file from your camera for diagnosis so we can assist you with troubleshooting.

NICK