The Scarlet to Epic trade-ins

[Christoffer Glans]

I might have a good deal with a used Scarlet that I might buy and then be able to upgrade to Epic.
I have a few questions though.

Is the trade-ins available to all the Scarlet-MX owners? So if I pay the user transfer fee I will be able to upgrade? What I mean is; are some Scarlet's not available for trade-ins?
If I buy this Scarlet and send it in for trade-in do I receive a standard 1-year warranty as if I bought a new Epic?
This Scarlet is a brain-only so I need additional equipment, can I buy it at the same time I do a trade-in (for a shipment of them all) or do I need to buy them separately?

 

[Bob Gundu]

Any scarlet will do as long as it passes inspection for the trade in. Accessories will be a different shipment is my guess.

 

[Christoffer Glans]

What would make a Scarlet not pass inspection?

 

[Kemalettin Sert]

if its working,thats ok to tradein.

 

[Christoffer Glans]

If I get a scarlet to epic-mx trade-in now, will I be able to do a Dragon upgrade from that Epic-MX at a later date? (like a year from now)

 

[Kemalettin Sert]

Yes

 

[Tom Greenberg]

And when you do a Scarlet to Epic trade-in, you receive a brand-new Epic, and it comes with a full 1 year warranty.

 

[Prince Bagdasarian]

if its working,thats ok to tradein.

Actually, this is not true. Even if your scarlet is in the best working condition, there might be some issue on the body that is not up to Red's standard for factory specifications. Therefore, they will send you an invoice, which you need to pay for, to get that issue fixed/repaired before they can process your trade in.

Best scenario for you - pay the evaluation fee of $100 to have the scarlet you wish to purchase, sent to Red. At least then you'll know ahead of time what needs to be fixed on the camera before you can upgrade.

 

[Dr. Sassi]

I would give RED a call and clear that. Especially the owner-transfer, is it really necessary in this case (?) -- as you might not even use that "brain" for a single day. Wouldn't it be nice to safe that money for other stuff? Perhaps the current owner sends it to RED directly, and the upgrade inspection clears it for you, what to pay to him/her.

If that camera is out of warranty, then every single part that is not passing the quality test, will be (presumably) replaced, to your (or the pre-owners) expense.

There might be certainly a way to group the orders, but check that as well. The people at RED have gone through a lot of individual wishes in the past years, I guess, they will know what works.

If and how long a Dragon upgrade is provided is not finalized. Just check that as well.

 

[Samir Patel]

You also have to check if the original owner already executed the serial number for the trade in or not. I believe once you are committed to Scarlet -> Scarlet Dragon you can't switch to Scarlet -> Epic. (check with bomb squad)

 

[Christoffer Glans]

How do I come in contact with bomb squad?

 

[Christoffer Glans]

Never mind, I'm in process right now

 

[Raimundo Bassano]

how long does it take take to do the SCARLET-TO-EPIC UPGRADE ?

 

[JeanChristophe Dupasquier]

Same question here, how long does it take to upgrade from Scarlet to Epic-X? Can I send it to RED Germany (Berlin) or do I have to send it to NYC or Irvine CA?

 

[Manfred Baulig]

Took around 2 weeks here.

 

[Rick Augustus]

Got mine back in 4 business days. I think they've changed it from 7-10 days and are now taking care of the evaluation thru shipping process in 3-5 business days.