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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Support issues...

Hi Gunliek,

Thats not good, you even bought your camera direct from Red so is fully supported.

Stephen
 
Gunleik,

Please feel free to contact me directly and if I cannot personally help you with your needs I will be sure to find a solution.

Sean Ruggeri
sean@red.com
949-206-7900 ext. 7922
 
Gunliek, I just checked our incident ticket tracker and saw replies to your support requests. If you did not get a reply, it might be an email communication thing as the root cause. Please feel free to send me the ticket numbers you say there was no reply to so I can look into it further.

BC
 
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