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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Side Handle not responding since 3.2.8 upgrade

Antoine Fabi

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Hi,

The side handle of my Epic is not responding since i upgraded to 3.2.8

Is it a known problem or am i alone ?

Followed the procedure.

Thanks!

Antoine
 
Happened to me too. Moved "down" to firmware 3.07. I have very high hopes of fixes for a number of 3.28 issues in the next release...
 
I contacted Red support about the exact same issue, and after sending them the camera log, they asked me to send the side handle to them for evaluation. I hope this matter can be resolved quickly, I love the side handle.
 
went back to 3.0.7, and the side handle do not respond...

same problem...
 
Mine is working great, but I also removed it before doing the force upgrade to 3.2.8. Don't know if that should have anything to do with it, but my informal impressions from reading through the beta threads are that those who removed the side handle and used force upgrade as the first procedure are having on average better experiences than others.
 
Every thing works.... BUT.... Ive noticed some differences in my side handle and its response time when I push the buttons to change menu items. Also notice that sometimes it takes a few pushes to get it to change to what ever I have selected. And on one occasion I had to power down and remover the batteries to get it to work again. It seems that the problem for me is minimal but I do notice a difference.

Im kind of glad to hear this as I thought maybe I was just thinking all this up and didn't notice before if the response times were delayed.
PS I had my Side handle removed for the up date.
 
Hi David,

Thanks for your feedback.

I'll send the side handle back to RED.



Antoine
 
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