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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Screen Issue

Shadi Abu Sharar

Shadi Abu Sharar

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Hi Every one

i just Got my camera today and am getting lines on the screen dose any know what is it and where dose it come from i did check the material there is nothing with material only the display am attaching some snaps with my phone for the camera screen, its not the phone its the Raven screen shoot.
 

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I'm assuming this is the 4.7" touch right? Hard to tell from my phone.

Looks like a bad connection. Might be a pogo issue, might be the wiring in the screen. Have you tried mounting the LCD to the pogo on the side rather than the top?

Id file a support ticket with RED immediately. They'll get you fixed up.
 
strange, yes check the side pogo port and see if its doing the same thing. definitely not normal.
 
Yes it's the 4.7" and I did mount it to the side pogo and it's the same,

What happen when you restart the camera the display work fine for 30sec and then it starts showing again and longer it stay the worst it gets.
 
On a side note, i have some problems with mine as well.
The screen start to "flicker" after 10 minutes.

I thought that was because i was using a beta firmware, so i downgraded and didn't notice the problem so much.
Then yesterday i unplugged the monitor to mount on a gimbal, put it back, and the problem is back...side pogo does the same.
Probably a bad connection or something wrong with the monitor, have to do more check.
 
yeah, none of this is right. ive had one issue and red support was able to duplicate it. i get a diagonal tear in the video if i use auto hide on the display.
other then that it just went through a rigorous 3 weeks of work and everything worked flawlessly.
oh except i could trigger the camera through the vlock expander, even though we got allt he right new cables from preston, but red is looking into testing that too.
oh and when mounted upside down the touch feature was sporadicly sort of working.
im on the first firmware that was delivered, havent upgraded to anything yet.
 
Just got my new raven and experiencing the same thing. Did it end up being the monitor?
 
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