Scarlet wont boot up after updating firmware.

[Connor Limbocker]

Hello everyone! I am just moved to a new production house and we have a Red Scarlet mysterium X. I was told it was upgraded from 4.1 to 5. Then downgraded to 2.0 since it was having some hiccups. Unfortunately I cannot do a factory reset by holding the Power button down till the falls crank high and the light is a orangish amber color. Any suggestions other than sending it in? I have tried to force upgrade but it just doesn't seem to want to corroperate. Thanks in advance, and hopefully this was the correct thread to post in.

 

[Maik Müller]

Downgrading to 2.0 wasn't a good idea, you probably have to send it in.

From the txt-file in the zip of 5.3.33:

"You cannot downgrade an SCARLET MYSTERIUM-X to earlier than v5.1.67, v5.2.38 or v5.3.16 after upgrading to v5.3.33."

 

[ericyoung]

Try upgrading back to 5.1.67 or later.

 

[Andy White]

I'd suggest that you need to do a stepped upgrade... this way, you might find that you can slowly move up to subsequent firmwares.

So, find a mid 2x upgrade, if that takes, go to a 3x upgrade and then onto 4 etc.

A while ago I suggested this to an Epic owner who was having trouble going to a higher firmware (with a big jump between firmware versions).