Scarlet Audio - not getting any signal

[D Fuller]

Hi everyone, I tried rigging up my Scarlet for audio today. I had the same issues with audio. Here are my setups in more detail:

First, I tried running audio out of the headphone jack on the Zoom h4n in to the scarlet using a 1/8th-1/8th cable. This line-level audio signal showed up fine in the scarlet. No issues.

Next up, we tried running a Sennheiser shotgun mic in to the scarlet. The mic either takes a battery, or needs phantom power. We put a battery in the mic since the Scarlet doesn't currently have phantom power enabled. We then used an XLR-1/8th cable to plug the mic in to the Scarlet. All we got was tone/noise. No signal from the mic. We tried switching the input from balanced to unbalanced. Neither worked, and produced the same noise/tone.

We then plugged the mic in to the H4n with phantom power disabled to double check that the mic worked without phantom power. It worked just fine.

Any ideas? We have a shoot this Friday, and it would be great to have audio running directly in to the scarlet.

I would suspect the XLR to 1/2th cable. Check the wiring on this. The camera is wired for balanced audio through a TRS (tip/ring/sleeve) plug. It is not a traditional mono or stereo 1/8th input. there's a wiring diagram in the manual. Check it against the cable you are using.

 

[Kyle Gentz]

For production work I'm using a Sennheiser ME66 and G3 Wireless Lavs.

I've been able to pipe a feed from a Zoom H4N and a Sound Devices 744T.

Sweet i have the same setup!