Scarlet (3.2.19) freezes when put into PLAYBACK

[BrandonChristensen]

Prepping the camera for a commercial shoot tomorrow, and noticed that whenever I press the preview button on the touch screen, it locks the current image on the monitor and doesn't let me do anything.
I can cycle through the menus still, but nothing matters as the image on the screen is frozen.
I'm using 3.2.19.

Anyone else see this before?

 

[BrandonChristensen]

Also wanted to add that it freezes when I hit the zoom toggle on the touch screen.

 

[Lance Aaron Kuhns]

I am having the same issue on my Scarlet. Haven't been able to find a solution yet although sometimes it works but couldn't tell you why. Anyone find a solution?

-Lance

 

[BrandonChristensen]

Zoom toggle is working now, but not playback.

 

[Jorgen Lindskog]

Have the same problem that the screen freezes when I touch the playback.
Try the v2.0.5 then playback works but later after upgrading again to v3.2.19. it freezes :banghead:

 

[BrandonChristensen]

Bump.

So I just installed 3.2.21 and Playback still doesn't work. It doesn't freeze the camera, but it doesn't work.

Also, I have an Olympus ME52W mic that I know a number of RU's plug into the front for a nice scratch audio mic. I bought one awhile back, didn't work...troubleshooted, seemed liek it might be the mic. So I bought a new one...still doesn't work.

I think something is up with my camera.

 

[fALk Gärtner]

I just lost a rental because of this has there been a fix or do I need to downgrade?!?!

 

[Oje Unuigboje]

I am using 3.3.14 and having the same issue. The camera freezes when trying to playback. Any work around ? Any solutions ?

Thanks