REDMAG reader not mounting via FW800

[Milan Spasic]

Brand new reader (standard, not mini), out of the box never worked with FW800. Tried on several machines and million different cables. Nothing. USB works fine.
Does anybody have a fix or do I need to return it? Did anybody ever just take stuff back to be exchanged to the Red Studios Store?

Cheers all,

Milan

 

[Milan Spasic]

yes, I used the power adapter ...

 

[Mark Toia]

That will help
via my laptop I can use with out power. ? Go figure .

 

[Milan Spasic]

Mark, I meant to say I used the power adapter from the get go and got nothing. Going to the Red Studios tomorrow to pick up some bits and pieces, I may just take it back.
Bummer.

 

[ericyoung]

It sounds like a faulty unit. It should work even just bus powered from Firewire, although RED recommend using the external power supply as well.