Redcine won't start

[ruby2k]

Hello,

A newbie here on the red workflow. I installed RedCine and it crashes on start. Splashes the big red icon on second monitor and then crashes. Any thoughts? Running 10.4.11 and QT 7.3.1 per recommendation on Red support page.

Hardware Overview:

Model Name: Mac Pro
Model Identifier: MacPro1,1
Processor Name: Dual-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 2
Total Number Of Cores: 4
L2 Cache (per processor): 4 MB
Memory: 5 GB
Bus Speed: 1.33 GHz
Boot ROM Version: MP11.005C.B04
SMC Version: 1.7f8

Graphics/Displays

ATI Radeon X1900 XT:

Chipset Model: ATY,RadeonX1900
Type: Display
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x7249
Revision ID: 0x0000
ROM Revision: 113-A52027-140
EFI Driver Version: 01.00.140
Displays:
Cinema HD:
Display Type: LCD
Resolution: 1920 x 1200
Depth: 32-bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported
Cinema HD:
Display Type: LCD
Resolution: 1920 x 1200
Depth: 32-bit Color
Core Image: Hardware Accelerated
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported


Please let me know if you need anything else to help troubleshoot. Thanks in advance for your time.

 

[Dylan Macleod CSC]

Does it actually "crash" or does it just hold on the start up screen, seemingly frozen?

Dylan Macleod
Cinematographer
Toronto, Canada
www.dylanmacleod.com

 

[ruby2k]

Hi Dylan,

I suppose "crash" was the wrong word. Unfortunately, the application won't launch for long enough to freeze. Upon double-click of app icon, redcine icon bounces in the doc, initializes the second display to go dark and then flash red icon. Just as the excitement builds, the application unexpectedly aborts the launch process/ exits dock, etc. No redcine.

Anything obvious I'm missing here. I guess a reinstall?

 

[Ido Karilla]

I had this problem.

I had this problem.

Did you downgrade from QT 7.4.1?

When I did I had this problem. I had to totaly remove QT and reinstall.

 

[Cüneyt Kaya]

look into your libary....is there a redcine folder?

if no----create one manualy
if yes----delete it and start redcine, then redcine will create one manualy

 

[ruby2k]

thanks everyone, problem solved.

kaya, you pointed me to the problem. sadly we suffered the joys of having an IT dept. software was installed but could not create the library folder you mentioned with the inhibited permissions associated with my lowly login abilities.

thanks again. i'm sure i'll be back with more.