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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

REDCINE video output?

All details at NAB.

Jim
 
How many RED working prototypes before SN1?

How many RED working prototypes before SN1?

How many RED working prototypes before you get your official SN1? Will SN1 be at NAB? (under armed guard?)

BTW. Did you have to put down $1K deposit or did Ted trust you for it.

Mike

All details at NAB.

Jim
 
NAB customer service and workflow suggestion...

NAB customer service and workflow suggestion...

Will there be Q-matic ticket numbers for customer service at the NAB Red booth? It's gonna be crowded with 1500 res holders plus everyone else needing a minimum of ten minutes face time and more like an hour.

I would suggest ongoing live presenters or a video loop on big screen for all the basics so the Red Team can answer most of the standard questions with out having to repeat it a hundred times an hour in person?

Also, I strongly recommend GOOGLE checkout for the red online store and new camera reservation deposits - Paypal has no customer service and Google is really sharp and hungry for the business.

I would also consider several self service computer terminals for NAB customers to place their orders online right then and there. This also frees up Red Team personnel.

I know you guys are sharp and are thinking along these lines...
 
I would suggest ongoing live presenters or a video loop on big screen for all the basics so the Red Team can answer most of the standard questions with out having to repeat it a hundred times an hour in person?

This is a great idea. I have been on here for months and am still learning new things about the camera daily. I am pretty sure all us res holders will have quite a few questions that are quite advanced so it would be good if there were RED rep's available and not stuck spending the bulk of their time answering basic questions. Also I and many others are traveling quite a ways to get to NAB and I think a bunch of us are counting on the chance to discuss some issues with a RED rep.

Any way you slice it I think you guys are going to be very very busy at NAB.
 
I addition, I hope Team Red will provide detailed information in print form. That way people will feel like they can look it over latter, in the hotel room or back home.... Eliminating the need to digest and retain all that info at the booth.
 
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