Redcine repeatedly crashes!

[Mfilme]

Hello,

We recently shot our first production on the Red and are trying to process our footage through Redcine. We did a one-light and some basic color correction and are trying to export the footage as Quicktimes for use in FCP. Every time we try and export a clip the program crashes - I could understand once or twice here and there but this happens every single time we try and export any of our clips!

We've tried using Reset, we've tried re-installing, we've opened a new project and then added just one shot in that project to export but again, every time we run the program it crashes (by crash I mean it closes itself and we get the 'closed unexpectedly' message).

Here's our system:
Model Name: iMac
Model Identifier: iMac6,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 3 GB
Bus Speed: 667 MHz
Boot ROM Version: IM61.0093.B01
SMC Version: 1.10f3
Serial Number: W864811DVGP

NVIDIA GeForce 7600 GT:

Chipset Model: NVIDIA GeForce 7600 GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0391
Revision ID: 0x00a1
ROM Revision: 3022
Displays:
iMac:
Display Type: LCD
Resolution: 1920 x 1200
Depth: 32-bit Color
Built-In: Yes
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported

Redcine version: Redcine 090_OSX

Any advice you can offer would be greatly appreciated as we're nearing wits end and battling deadlines (even though we budgeted a ton of extra time in the schedule for things like this, we expected the program to at least work part of the time!)

Thanks!

 

[Mike Prevette]

Are you mixing resolutions or frame rates in one Redcine project?

 

[Mfilme]

Actually yes, while we did most of the project at 3K/50fps there were a few shots done at 2K/99fps.

That said, wouldn't this not be an issue if we opened a new project in Redcine and just exported shots which were the same quality/frame rate?

 

[J. Bernard Vallon]

Mfilme,
This is John, I just CCed you on an email to Cary.

Cary told me redcine was crashing on him RIGHT AWAY, so I didnt suspect the mixing frame rates to have been an issue. Also, I myself havent had any problems with redcine mixing frame rates.

I hope my email helps!

 

[Sean]

Yeah, crashes on me right away. nVidia Quadro FX 3450. I know it's Beta. Just thought I'd share the bug. Previous RedCine was solidly stable on my system. Cheers.

 

[Craig Parkes]

How complicated is the project and what is the intended output resolution - may I suggest Red Alert/Red Line plus Crimson or batch processing the proxies to ProRes as the potentially less treacherous paths than Redcine?

 

[Kenn Michael]

Mixing 4K and 3K seems to always work for me... What doesn't work is the following:

Doing a full debayer with any 2K footage mixed in with 4K or 3K. Redcine crashes when going from a full debayer 2K clip to a 4K or 3K clip. If you separate out all your 2K footage and render it separately, Redcine won't crash.