Red vertical banding on some takes - ?

[Johnny Friday]

So, shot over a terabyte of footage last week underwater using firmware 20.1.3 and just now doing quick color correction via redcine version 20. I have just noticed on a few shots that there is a red dotted vertical line on some of them. From day one through three. The lines seem to be in the same place on each shot and seem to be related when shooting into the sun or in bright conditions.

the shots in question are not in any sequence but randomly scattered through three days of shooting. Some shots that were taken with bright litht are ok and others have this line. Is this a redcine bug or firmware bug? can i get some help so that i don't loose these valuable shots. I obviously can not recreate them since they are wild animal behavior.

I have some jpgs to post with this to show what i mean.

I have tried rebooting redcine and still i see them.
Thanks for any help red team.

The lines in question are located at the left 1/3 side of the photos

 

[Nate Heartt]

Hey John,

I'm responding to your support ticket now.

 

[Johnny Friday]

Thanks Nate,

Anyone else seen this issue using new firmware and new redcine?

 

[Johnny Friday]

After more investigating, i find that the quicktime proxies also have this vertical banding.

Would that mean that the footage is screwed? Seems that if it was a R3d file problem, then I would think the QT proxies would not be affected?

 

[Johnny Friday]

Additional photos illustrating more of the vertical banding

 

[gbalaji]

John,

I believe you need send the camera back to red to rectify and we faced the same issue last year and we are asked to send the camera back to red. The issue is to do with sensor and it cant be rectified by us.

 

[Johnny Friday]

John,

I believe you need send the camera back to red to rectify and we faced the same issue last year and we are asked to send the camera back to red. The issue is to do with sensor and it cant be rectified by us.

Thanks for the reply gbalaji. Nate told me similar and I'll be going to the states to get it looked at by RED. I just had the camera in for audio pin, i-connector and all the upgrades recently and this was its first use since then. So frustrating on one hand but at least there is a remedy.