RED V-Raptor not booting FAN ONLY

[Martin Konrad]

In the middle of a shoot my V-Raptor no longer starts up

The fans start at full blast nothing else, no screen, no side display no SDI out

I have disconnected every module and accessory and tried powering via DC-IN
same result every time, orange on?off light and green next to DC-IN and Rec button
nothing else...

Is there a hidden hard reset procedure (multiple buttons while starting or similar)
without being able to access the menu

Thanks

 

[Thomas B.]

Hi Martin,

Here's the link to V-Raptor's Troubleshoot Page.
See Step #7 for a Hard Restore. Let us know if it worked as exprected.

Best regards,

Thomas

 

[Martin Konrad]

Thanks Thomas,
the only thing I can try is the “press recording button while switching on and keep pressed” as I do not get to the menu.

Tried with both recording buttons, unfortunately nothing works.
It looks like A fried board inside, will have to send it of for inspection as and repair.
The camera is still under warranty, I will report back once I know the fault and what caused it.

 

[dankingstudios]

Were you using any 12g SDI accessories at the time?
I experienced a complete brick on my Raptor when too many hands were plugging things in, and I believe there was a voltage jump to the camera during that process that "fried" the cam, and we had a fan-only power-up also.
Red replaced it promptly on warranty, but I lost out on a couple of rental replacement days.