Red Scarlet Redcode

[Hasan hussain]

I just put my hand on my red scrlet camera, i am so happy to start playing with it. i have some question, first of all, i try to shoot 4k with Redcode 8:1 but is not available, the minimum availabe for 4k it is 11:1 see the attached, so please advise if the about version software or What?


Last, Now i want training, give my best website they have a video training for red scarlet and REDCODE.

 

[Clayton Taylor]

Hasan - what hard drive are you using? I had the same issue with a faulty hard drive.

 

[Maik Müller]

I just put my hand on my red scrlet camera, i am so happy to start playing with it. i have some question, first of all, i try to shoot 4k with Redcode 8:1 but is not available, the minimum availabe for 4k it is 11:1 see the attached, so please advise if the about version software or What?


Last, Now i want training, give my best website they have a video training for red scarlet and REDCODE.

Sounds like you have one of the newer REDMAGs (a 240GB maybe?) and old firmware on your Scarlet.

Upgrade the firmware to the newest release (5.2.28), that should fix it.