Red Scarlet MX EVF/LCD Port REPAIR

[Chris Ryan]

I think the AC adapter fried the EVF/LCD Port on my Scarlet. And because the side keys were locked, I couldn't adjust the setting. Tried a Hard Reset, and side buttons still don't work.

Does anyone know where I can take the camera to be fixed? I know RED discontinued support, but I imagine someone out there offers some sort of service.

Thanks in advance.

 

[Joshua Wilson]

Give me a call 5202588947. I should be able to sort you out.

 

[Eric Santiago]

Just wanted to say thanks Joshua for being out there.

I hope I never have to use your services

 

[Joshua Wilson]

�� well at least you know I’m here.

 

[Eric Santiago]

�� well at least you know I’m here.

Yes please be around, we don't have any support up here in the north

 

[Mike P.]

The EVF/LCD port on DSMC1 is on the removable SSD module. Might wanna meet up with a local Reduser first and try their (working) SSD module on your camera. At the very least that'd let you remove the button lock, so you can use a side handle to control the camera with an off board monitor.

That said, hard reseting (holding down the power button for 4~7seconds or whatever it is), should've restored defaults (aka gotten rid of button lock), so that seems non-beuno.