Red One Sensor Failure rate

[Antony M]

Which also brings up insurance coverage anyway. Don't you guys have insurance that covers you if a camera dies in the middle of a shoot?

A lot of posters on this site seem to overlook the fact that not all Red users are professional film companies.

I have insurance which covers theft. But that it it.

As for the discussion about "professional products" don't need to have a decent warranty like "consumer products", I don't get that at all.

I am a consumer, and when I bought my Red, no one told me "oh, it is only for professionals".

I would have expected that a camera which costs $18,000 should have a better warranty than a camera which costs $5,000.

But maybe that's just me...

 

[Caleb Heymann]

I had a problem earlier this year with stitched vertical lines through the footage that started only after the camera was out of warranty. It was also a problem relating to overheating that would only appear when the camera started to heat up, and got significantly worse / more obvious over time. I ended up spending $3625 for a new analogue to digital converter. I don't believe that is part of the M-X upgrade, so just make sure that replacing the M with a new sensor will actually fix the problem. Hopefully you don't get stuck with that extra bill like me!

 

[Stephen Williams]

I am a consumer, and when I bought my Red, no one told me "oh, it is only for professionals".

I would have expected that a camera which costs $18,000 should have a better warranty than a camera which costs $5,000.

But maybe that's just me...

Hi,

Your problem is that you are used to buying equipment in the EU & being protected by EU laws. That's one of the reasons why things are generally cheaper in the states.