Red One MX wont boot!

[Stian Svendsen]

Hey guys.
On my last day of shooting for my new short our BTR1MX refused to boot after a battery change.
We tried several bricks, a different RED v-mount quickplate and even the power cable directly from
RED's dual charger. The LCD wont even light up, we get nothing.

We got our hands on an Epic so we got our shots, but the R1 still wont boot.
I just wanted to see if anyone has experienced this before?

 

[Stian Svendsen]

I contacted support and will update the thread for future benefits of the forum users.

 

[ericyoung]

Sorry to hear that Stian. Good luck and hope it's not an expensive fix.

 

[gabriel zamora]

Hi Stian,
Try Booting the Camera with nothing connected not even the monitor, if that doesnt work it maybe the CPU on the camera and that is not really cheap. when the CPU goes the camera doesnt Boot. thats why you dont see the monitor ether becuase the monitor is power by the Camera and if the camera doesnt boot the monitor never will also. so try again with house Power ( No batteries) and disconnect all atachements.
Good Luck i hope works.

 

[Stian Svendsen]

Thanks for the advice and kind words guys.
I tried booting it without any attachments earlier today, from both
battery and AC, still nothing.

I'm still waiting to hear from support and will post here when I do.

 

[Stian Svendsen]

Camera will be shipped to RED Europe shortly.
Updates will follow.

Merry Christmas everybody!

 

[Stian Svendsen]

I completely forgot to update this thread.

The CPU was done for and RED Europe took excellent care of both me and my camera.
It is back in battle!

 

[Donald MJ Anderson]

I completely forgot to update this thread.

The CPU was done for and RED Europe took excellent care of both me and my camera.
It is back in battle!

Can I ask what this cost? Mine is nice and healthy but good to know.