Red One #2050 service update?

[gbalaji]

Based on various people feedback I am removing my post.

 

[Cüneyt Kaya]

if you contact red this would be much better then to do it in public...

what would you think when red starts to write down the names in the forum who have financial problems.

a thread from jarred like:

hey xxx and yyy why do you fool us...we wait for the money since...


this would not be nice

but i can understand you...its just not so polite

contact brent and i am sure he will take care of you in a really short period or just call them...

 

[Travis]

I would like to know the status of our Red One #2050 which was sent from our 1st day of shoot of feature film and its almost 2 weeks and yet to receive clear cut update from Red Bomb Squad Team. Expecting the status of our camera?

I'll look into your status and make certain your Bomb Squad rep contacts you today. If you need some immediate help, feel free to give me a call.:biggrin:

 

[Brent Carter]

gbalaji, I have us checking in the camera less than a week ago, not two weeks ago. If you can email me your tracking number to brent - at - red - dot - com, I will be able to see more details. Moving forward, please directly contact your BOMB SQUAD rep with status update questions. Or, contact our product support manager, Brian Fairbanks at bfair -at - red - dot - com, for more information.

BC

 

[gbalaji]

gbalaji, I have us checking in the camera less than a week ago, not two weeks ago. If you can email me your tracking number to brent - at - red - dot - com, I will be able to see more details. Moving forward, please directly contact your BOMB SQUAD rep with status update questions. Or, contact our product support manager, Brian Fairbanks at bfair -at - red - dot - com, for more information.

BC

Emailed the details brent.