Red Mini Xlr adaptor stuck in Channel 1

[Kevin Duggan]

Hi has anybody had one of the mini xlr adaptors refuse to budge? if so do you know the secret to extracting it without damage to it or the RED.

Thanks

Kevin

 

[Andrew clemson]

I had a mini XLR jam tight in the body, also in channel 1. No problems in any other ports, eventually came out with surprisingly little fuss. Don't know if it's just a coincidence, but i'd guess that more than likely it is.

Sorry I cant be of more help

 

[Rob Castiglione]

Had a similar experience. However, it WILL come out with a bit of care - camera undamaged. Make sure that the lock thingy on the camera is fully depressed.

Good luck

Rob

 

[AntonyCASAFilms]

I have the opposite problem.

The socket for mini-XLR 2 won't lock the plug in.

Is the Red UK service centre open yet?