Red lens: No more data in monitor

[Michael Epple]

I noticed that in both build 20 and 21 that my 18-50 data no longer shows up in the display no matter what I do. I have powered the camera on and off. I have selected and deselected the S4/i box, which for some reason keeps resetting to off when I exit the menu. I also toggled the lens info box to feet as well. This trick used to work in the past, not any more. Anybody have the same issue, or any ideas?

 

[Jeff Kilgroe]

How old is your 18-50? And does it have yellow or white markings? It could be that the lens needs a firmware upgrade. Yes, believe it or not, the RED 18-50 has internal firmware that can be upgraded. You should contact RED.

Other than that, it could be that there's an issue with the lens itself and/or your i-data pins or system on the RED One...

 

[Stuart English]

S4/i port reset

S4/i port reset

Yes could be lens firmware revision issue, it would be best to contact RED tech support.

If the camera sees garbage or incorrect protocol data on the S4/i port it will automatically disable the port.

 

[Milan Spasic]

How old is your 18-50? And does it have yellow or white markings?

Jeff,

Do yellow markings indicate that it's an older lens? Or white?

Just curious because I have an 18-50 I bought used with white markings....

Cheers,

Milan