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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

RED Europe Repair Center

Remember one of the reasons that RED One is cheaper, because taxes & shipping costs have not been applied. If they were sold in Europe a minimum of 1 year guarantee would have to be provided on everything, plus the costs of shipping, import duties, CE certification & warehouse costs. The Europe prices would have to be higher.
I'm well aware of that. I buy loads of consumer electronics every year from all over the world, so price differences are nothing new.

Scarlet FF35 brain is currently priced at $9,750. I'd expect it to cost approx. $13,500 (€9,250) when purchased from a Finnish retailer, and $12,000 from a Central European one. Such prices I would still understand.
 
Is it possible to walk into the red europe and purchase smaller items? just curious
 
Looks like you need to clear your cache, it has looked like this for months and months:


RED Digital Cinema

RED Headquarters
20291 Valencia Circle
Lake Forest, CA 92630
USA

Phone: +1-949-206-7900
Fax: +1-949-206-7990

Hours of operation:
Monday-Friday, 8:00 AM – 5:00 PM Pacific Time

(Google Map) (Yahoo Map) (Mapquest)

RED Europe Ltd
Pinewood Studios
Iver Heath
Bucks, England
SL0 0NH

Phone: +44(0)1753 785454
Fax: +44(0)1753 785453

Hours of operation:
Monday – Friday, 9:00 AM – 6:00 PM British Time

(Google Map) (Yahoo Map) (Mapquest)
 
Am I correct in thinking that RED Pinewood is not a full repair facility yet - ie most major repairs need to go back to the US?
 
When you apply for an RMA through RED tech support, they will route you to UK if they are equipped for that repair. If not equipped at this time, then US.

BC
 
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