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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

RED Drive coming up as OEM

You might need to give us a bit more details, i.e. what steps did you take?

Did you format it on camera, and have you tried re-formatting?

Have you tried swapping out camera/media/cables?

Have you tried formatting from a PC/Mac?
 
Well, I'm in London and the fella is in Nottingham. So I don't know too many details just that: the drive won't mount on to the desk top of the mac he has. I asked him if he tried a PC but he reckons there's none about. He can't get redundead to work. Red Europe suggested he reformat the drive then try redundead, he's understandably apprehensive.

It's just the one drive so we assume the cables etc. are all right, he did say he was connecting the firewire before the power adaptor, which I advised against but the fact that it shows up in Diskutil, but as OEM not Fat32, would imply that the port is ok.

That's as much as I know, Deanan: Why is that normal?

Many thaanks in advance guys, your answers are much appreciated.

Thomas
 
Thomas Wright said:
Well, I'm in London and the fella is in Nottingham. So I don't know too many details just that: the drive won't mount on to the desk top of the mac he has. I asked him if he tried a PC but he reckons there's none about. He can't get redundead to work. Red Europe suggested he reformat the drive then try redundead, he's understandably apprehensive.

It's just the one drive so we assume the cables etc. are all right, he did say he was connecting the firewire before the power adaptor, which I advised against but the fact that it shows up in Diskutil, but as OEM not Fat32, would imply that the port is ok.

That's as much as I know, Deanan: Why is that normal?

Many thaanks in advance guys, your answers are much appreciated.

Thomas
Click to expand...

Coming up as OEM in DiskUtil is normal.
That's all the info you posted earlier.

Have him plug in the power first, wait 30 seconds, then plugin the usb.

If that doesn't work. Have him email myself and red support in london.
 
Thanks fella, will do. He got it off on a PC in the end.

Ta guys
 
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